Surgical Coordinator

Our office, Oral Surgery of Northern New York - Watertown, is seeking a Surgical Coordinator to join our busy specialty practice. 

We are seeking a highly organized and compassionate Surgical Coordinator to manage the scheduling, patient care, and administrative aspects of our surgical procedures. This key role ensures that every step of the surgery process—from scheduling to post-operative care—is smooth and efficient, contributing to an exceptional patient experience. If you thrive in a fast-paced environment and have a passion for patient-centered care, this could be the ideal next step in your career.

Your Responsibilities

As the Surgical Coordinator, you will act as the primary liaison between patients, surgeons, and insurance companies, ensuring that all aspects of the surgery process run smoothly. Your main responsibilities include:

• Coordinating and scheduling surgical procedures to optimize the surgeon's time and resources.
• Preparing surgical charts and ensuring that all necessary equipment and supplies are ready for procedures.
• Providing pre-operative and post-operative instructions to patients, acting as their main point of contact throughout the process.
• Obtaining and reviewing surgical consent forms with patients to ensure they fully understand the procedure and associated risks.
• Verifying insurance coverage, obtaining pre-authorizations, and communicating financial responsibilities to patients.
• Presenting cost estimates and discussing payment options, offering flexible plans when necessary.
• Maintaining accurate, up-to-date patient records in compliance with HIPAA regulations.
• Monitoring the inventory of surgical supplies and coordinating with vendors to ensure stock levels are sufficient.
• Collaborating with the surgical team to ensure all staff members are prepared for upcoming procedures.
• Communicating with referring physicians or dentists regarding patient status and updates.

As a vital member of our team, you will help streamline operations and ensure that patients feel well-informed and cared for throughout their surgical experience.

Your Background

You are a detail-oriented and compassionate individual with experience in surgical coordination or a medical/dental office setting. To be successful in this role, you will need:

• A minimum of 6 years of experience in a medical or dental office, with surgery coordination experience preferred.
• Strong organizational and multitasking abilities, particularly in managing multiple schedules and priorities.
• Excellent verbal and written communication skills, with a strong focus on patient care.
• A working knowledge of insurance verification and billing processes, especially related to surgical procedures.
• Proficiency in using patient management software and office applications.
• A thorough understanding of HIPAA regulations and a commitment to maintaining patient confidentiality.
• A patient-centered, compassionate approach to handling sensitive situations.

If you are a problem-solver who can navigate complex schedules and provide top-notch care, you’ll be a great fit for this role.

Why You Should Join Our Team

A career with us offers the chance to work in a collaborative and supportive environment where the patient experience is at the heart of everything we do. Our practice values continuous learning and offers opportunities for personal and professional growth.

Your Benefits & Perks:

• BCBS High Deductible & PPO Medical Insurance Options
• VSP Vision Coverage
• Principal PPO Dental Insurance
• Complimentary Life Insurance Policy
• Short-term & Long-Term Disability
• Pet Insurance Coverage
• 401(k)
• HSA / FSA Account Access
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment
• Strong culture of honesty and teamwork

Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at https://www.specialty1partners.com/privacy-policy/ 

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