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Senior Product Designer - Credit

SILMC - SERVICIOS INTEGRADOS DE LEALTAD, MERCADOTECNIA Y COMUNICACIÓN, S.A.P.I. DE C.V.

Objective of the Role

As a Senior Product Designer, you will lead and drive the design strategy to deliver outstanding digital experiences for the Credit team. You will ensure solutions are intuitive, user-friendly, and visually engaging, always keeping the end user at the center of the process. 

Main Responsibilities

  • Design user flows, wireframes, user interfaces, and information architecture, making core product/service functions explicit across relevant channels and devices. 
  • Ensure proposed solutions create value for users and drive behavioral changes that positively impact the business. 
  • Guarantee the usability and accessibility of all products and services. 
  • Develop prototypes at varying levels of fidelity to bring design concepts to life. 
  • Support user research efforts and contribute to a deep understanding of user needs. 
  • Help design experiences for internal tools and clients. 
  • Help define success metrics for products, focusing on user and customer perspectives. 
  • Ensure brand standards and guidelines are consistently applied across all design outputs. 
  • Document the user experience from early ideation elements (personas, strategic vision, information architecture) through to final deliverables (wireframes, prototypes, mockups, etc.). 
  • Collaborate closely with development teams to ensure design quality in execution. 
  • Contribute to the development and maintenance of the platform’s UI kit and design system. 
  • Partner with developers, product owners, and other stakeholders to align on vision and delivery. 

Required Knowledge and Experience

  • 3+ years of experience in similar roles. 
  • Expertise in user-centered design methodologies. 
  • Strong proficiency in information architecture. 
  • Advanced skills in creating digital prototypes. 
  • Expertise in information, interface, and navigation design. 
  • Strong understanding of usability principles. 
  • Proficiency with digital design, prototyping, and wireframing tools. 
  • Visual design expertise and concept creation skills. 
  • Advanced knowledge of user flows and journey mapping. 

Required skills 

  • Strong communication, empathy, and stakeholder management. 
  • Creative problem-solving abilities. 
  • Critical, analytical, and strategic thinking. 
  • Systems thinking approach. 
  • High attention to detail and strong organizational skills. 
  • Collaboration, negotiation, and conflict resolution abilities. 
  • Flexibility and adaptability in a fast-changing environment 
  • Willingness to learn new skills and tools to make design work more efficient 
  • Ability to use AI tools accurately to enhance design processes.

This position is remote from México.

 

 

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Somos un empleador que ofrece igualdad de oportunidades y no discrimina por motivos de raza, origen nacional, género, identidad de género, orientación sexual, discapacidad, edad u otra condición legalmente protegida.
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