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Data Analyst (Payments)

San Francisco, California

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.  

Recently, SpotOn was:

  • Named one of Fast Company’s Most Innovative Companies of 2024
  • Awarded Great Places to Work and Built In’s Best Workplaces for the third year in a row
  • Selected as the Best Overall Restaurant POS by NerdWallet 
  • Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together. 

That’s where you come in. 

Data Analyst (Payments data focus)

Ready to dive into the world of payments data and make a real impact? We're looking for a Data Analyst to join our growing team. You'll be analyzing payments data, building cool reports, and uncovering insights that optimize our pricing and payment systems. Your work will help us streamline processes, boost financial performance, and create a better experience for our merchants.

Your Mission:

  • Data Detective: Investigate payment glitches, sniff out financial risks (e.g. billing errors or unexpected rate changes), and serve up data-backed recs.
  • Merchant Mastermind: Get to the bottom of data discrepancies and merchant configuration issues to ensure smooth operations.
  • Churn Crusader: Dive deep into why merchants are churning, figure out "what happened," and use those insights to help us improve.
  • Visualize Insights: Build intuitive reports to monitor payment revenue performance.
  • Improve Systems: Identify friction points in the payments platform and support efforts to improve processes.
  • Team Up: Collaborate with Finance, Operations, Engineering, and Product teams to maintain a reliable payments infrastructure.

What You'll Bring:

  • 3-5 years of experience in business analytics, payments, finance, or a related field.
  • Strong SQL skills (ability to write complex queries to extract insights) and experience with BI tools.
  • Operating with a bias toward sharing, transparency and collaboration is your default!
  • Diving in, solving problems, and getting things done is second nature - no waiting for perfect conditions.
  • Thriving in fast-paced environments, embracing ambiguity, and taking initiative without a rulebook.

Bonus points: Experience in payments, finance, or e-commerce payment platforms.

Benefits:  

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

  • Medical, Dental and Vision Insurance 
  • 401k with company match
  • RSUs
  • Paid vacation, 10 company holidays, sick time, and volunteer time off
  • Employee Resource Groups to build community and inclusion at work
  • Monthly cell phone and internet stipend
  • Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Compensation:

  • Our base pay range starts at $107,000 -$140,000 for this role
  • Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
  • Offers will be reflective of the candidate’s location and experience.

The base salary range listed will vary depending on location and experience.

Base salary range

$107,000 - $140,000 USD

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.

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