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Tissue Bank Coordinator (Fertility)

Sunnyvale, CA

Who is Spring Fertility? 

We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world’s top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.

Why should you join our team? 

We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.

Role Summary

This position is responsible for performing high quality IVF laboratory ancillary work to ensure correct cryo inventory keeping, correct receiving and releasing of cryo material, as well as correct and timely data entry in the SART/NASS system. The Tissue Bank team leads in charge of this position, consult and advise other staff groups/members regarding patient cryo inventory and IVF laboratory procedures and outcomes regarding human assisted reproductive techniques (ART).

The Tissue Bank coordinator works collaboratively with clinical teams, the IVF Laboratory team, the Tissue Bank team, as well as with other SPRING Fertility departments as needed, to fulfill his/her duties and ensure patient satisfaction and accuracy of information.

  • Primary duties and responsibilities include but are not limited to the following (Cryo coordinator):
  • Provide high quality service and directions to patients seeking to transport eggs, sperm or embryos to or from SPRING Fertility in a timely manner to ensure treatment timelines and IVF laboratory schedule are adhered to.
  • Provide high quality service and coordination with other clinics or cryo-banks involved in the transport eggs, sperm, or embryos to or from SPRING Fertility.
  • Organize and prepare necessary paperwork to safely and lawfully transport eggs, sperm or embryos. This includes appropriate consents, originating clinic paperwork and consents, Infectious Disease results and necessary FDA paperwork.
  • Maintain records of all received and shipped out tissue.
  • Update EMR with all tissue transport paperwork for egg, sperm, and embryo shipments.
  • Make sure dry shippers are properly charged and logged before every use.
  • Maintain an updated quality control and internal performance assessment of the dry shippers.
  • Work with IVF laboratory and providers to dispose of tissue in a timely manner.
  • Be aware and updated on clinic and IVF laboratory SOPs regarding transport and storage of cryopreserved material.
  • Work with IVF laboratory embryologists and providers for correct embryology interpretation of results and reports coming from other clinics.
  • Take active part in the writing, implementing, and updating of transport and cryo consents.
  • Take active part in the writing, implementing, and updating of tissue transport SOPs to ensure proper shipment preparation and data entry.
  • Comply with regulations and laws for human ART in the U.S. and California when performing duties and responsibilities.
  • Adhere to the policies and rules of SPRING Fertility and assure that work is performed in accordance with ASRM and FDA standards.
  • Scrupulously follows laboratory and clinic SOPs as well as comply with all safety policies and standards.
  • Work with billing department to ensure proper and timely invoice creation.
  • Communicate effectively and compassionately with patients and other SPRING Fertility team members.

Primary duties and responsibilities include but are not limited to the following (SART coordinator):

  • Enter appropriate data to SART in an efficient and correct manner.
  • Comply with regulations and guidelines from SART and assure that work is performed in accordance with their standards.
  • Meet all deadlines for data entry and submission of data to SART as set by regulatory agencies.
  • Take active part in the writing, implementing, and updating of clinic SOPs regarding SART and NASS data entry.

Education

Bachelors Degree

Employment Type

This is a full-time (40 hours a week/8 hours per day) on-site, non-exempt position. 

Compensation

The salary range for this role is $23-$28/hr. Salary is based on several factors including job related knowledge and skill set, depth of experience, certifications and/or degrees. 

#INDSFT

Benefits

Investing in You Today and Tomorrow

Supporting your well-being

  • Competitive medical, dental, and vision plans

  • Paid time off to recharge and enjoy personal time

  • Access to BetterHelp therapy sessions for mental and emotional wellness

  • Commuter benefits and discounted rates on home, auto, and pet insurance

Investing in your future

  • 401(k) with up to a 4% company match

  • Comprehensive fertility and parental leave benefits

  • Career development opportunities in a fast-growing organization

  • Employer-paid life and disability insurance

*Temporary and contract roles may not be eligible for all benefits listed above

Don’t have it all? We still welcome you to apply! 

At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. Just as we acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, we also actively celebrate diversity within our organization. We are an equal opportunity employer, and we are committed to a safe and inclusive work environment for all. We recognize that diversity among our team allows us to not only more effectively serve our patients, but also to advance innovation and opportunity within our field. We encourage qualified applicants of every background, ability, and life experience to apply to our employment opportunities.  

We are scientists. We are humanists. We are passionate about fertility. 

The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview, and you require accommodation, please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process, please give us a call!

CCPA disclosure notice here. 

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