Senior Manager, Corporate Compliance & Ethics

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

We are seeking an experienced Corporate Compliance and Ethics Manager to manage the day-to-day activities of the Corporate Compliance and Ethics Program reporting to our Corporate Compliance Director. The ideal candidate will be self-directed, with the ability to creatively problem-solve, and will have initiative to raise concerns or suggestions and act as a champion for action. This is a remote role and requires healthcare compliance and auditing experience. 

What you’ll be doing: 

• Support and Drive the Enhancement of our Internal Compliance Program to ensure effectiveness and alignment with the seven elements.
• Policy Management Oversight. Develop, review, and update compliance policies and support the Policy Review Committee in discharging their policy management framework.
• Conducting Compliance Training: Design and deliver engaging compliance training programs for employees to foster a culture of compliance and ethical practice throughout the organization.
• Managing Incident Investigations: Lead investigations related to compliance incidents, and regulatory issues. Document findings, take corrective actions, and develop preventive measures to reduce future risks.
• Supporting the Business in Risk Management: Collaborate with Enterprise Risk Management and cross-functional teams to identify and manage risks associated with new initiatives, products, and services.
• Overseeing and Conducting Audits and Assessments: conduct and coordinate internal and external audits to ensure compliance with regulatory standards.
• Fostering a Culture of Compliance: Act as a compliance ambassador within the organization, promoting awareness of compliance obligations and fostering a proactive approach to regulatory adherence.

In this role, you’ll play a crucial part in supporting the company’s commitment to ethical practices and regulatory compliance.

What success looks like in this role:

• Effective Compliance Program Implementation: You’ve worked with our teams and integrated into daily operations, with clear policies, procedures, and controls that meet regulatory standards and support business objectives.
• Proactive Risk Identification and Mitigation: Regular risk assessments are conducted, and potential compliance risks are identified and addressed before they become issues. You’ve established a proactive approach to risk management that prevents costly compliance violations.
• High Employee Engagement in Compliance: Employees across the organization understand and actively engage in compliance practices, thanks to effective training programs. Feedback indicates a strong culture of compliance awareness and ethical responsibility.
• Successful Audit Outcomes: Internal and external audits show minimal findings, and any issues identified are addressed promptly. The organization consistently meets or exceeds regulatory requirements with strong audit performance.
• Efficient Incident Management and Resolution: Compliance incidents are handled swiftly and thoroughly, with documented investigations and corrective actions in place. Your processes ensure that issues are resolved and preventive measures are implemented.

What we expect from you: 

• Bachelor’s degree in Law, Business Administration, Healthcare Administration, or a related field; Master’s degree preferred.
• 5 years of experience in compliance management, preferably within healthcare or insurance sectors.
• At least 3 years of healthcare auditing experience and knowledge of healthcare regulatory frameworks (e.g., HIPAA, Managed Care).
• Certification required: Certified in Healthcare Compliance (CHC), Healthcare Privacy Compliance (CHPC), or a similar certification.
• EAP or clinical compliance experience is a plus.
• DMHC experience is preferred.
• Strong organizational skills with the ability to prioritize competing priorities and deadlines.
• Experience with program and project management.

The target base salary range for this position is $158,200 - $205,700, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available.
• Employer sponsored 401(k) match of up to 2%
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
• We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace

To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.