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Senior Director, People Business Partners

New York (Hybrid)

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

Reporting to the Chief People Officer, the Senior Director, People Business Partners will oversee Spring Health’s People Business Partner and Employee Relations functions. You will manage a team of 6 direct and indirect reports including two Director level leaders. You will collaborate closely with Spring Health’s executive leadership to cultivate a high-performance culture, drive employee engagement, and support talent development initiatives.

What you’ll do:

  • Partner with business and organizational excellence teams to execute on Spring Health strategy and enable core People programs and initiatives such as performance management, talent assessment, succession planning and leadership development programs. 
  • Build tools and systems that provide business leaders with real time analyses of their organization health by analyzing trends in performance, employee engagement, attrition and retention.
  • Analyze trends and business metrics to provide guidance and insights on how to improve productivity through leadership coaching and development.
  • Provide advice and counsel to leaders and employees on performance related issues, including talent planning, employee development, compensation and benefits and performance improvement
  • Leverage the team to support change efforts surrounding org design, org change and other organizational shifts.
  • Partner with the Compensation team to help with compensation planning, including approving offers, managing performance increases, and scaling our compensation model.
  • Partner with People Operations to scale policy development, program delivery, and workforce design and planning.
  • Partner closely with the Head of Talent Acquisition to align on workforce planning, headcount management, and internal mobility strategies that enable us to attract, grow, and retain top talent across Spring Health.
  • Guide and provide counsel on employee investigations and complex, sensitive people matters 

What success looks like:

  • Leading with strategic influence, demonstrated by the inclusion of People team insights in executive-level decisions and long-range business planning.
  • Developing people leaders across the org, with measurable increases in manager effectiveness scores, internal promotions, or succession bench strength.
  • Resolving complex employee relations issues effectively, with increased confidence in ER processes and reduction in repeat or escalated cases.
  • Improving employee engagement through targeted action planning measured through our Thriving Index engagement survey
  • Delivering high value people business partner services and consulting measured through the PBP CSAT
  • Driving successful organizational change initiatives, as measured by seamless development and execution of change plans, stakeholder alignment, and minimal disruption to employee engagement and productivity

What you'll bring:

  • 10+ years experience in People Business Partner roles supporting senior executives
  • 3+ years managing a People Business Partner function
  • Strong competence within the HR function including employee relations, coaching, compliance, communications, and change management.
  • Strong analytical capabilities and an ability to influence managers/leaders with data-driven recommendations to improve performance, retention, and the employee experience. 
  • Highly productive and influential in fast-paced environments
  • Effective coaching and facilitation skills, adept at influencing colleagues across all organizational levels.experience managing People Business Partners 

The target base salary range for this position is $199,090 - $248,860 and and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. 
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub,  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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