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Event Coordinator

New York, New York, United States

The Event Coordinate provides exceptional event services, delivering operational functions in the following areas: Event Areas are clean and presentable to clients before and during events, prepare event space and elevators for guest arrival, collect event details and paperwork to meet event deadlines to support the onsite business service event in a timely manner.  

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. 

Responsibilities may include:
Seasonal
• Execute special events booked at RC Venues and act as primary contact for on-site clients, vendors, caterers and building personnel from event handoff from sales/event manager
• Meet and greet client and assure customer service meets or exceeds our standards during all events
• Ensure that Event Areas are clean and presentable to clients before and during events
• Anticipate and address guest’s service needs as they arise and resolve all matters where expectations are not met
• Coordinate with event staff such as security, cleaning, electricians, and engineers
• Communicate with appropriate departments and vendors during load in, event and load out
• Prepare event space and elevators for guest arrival and oversee ingress and egress of event guests
• Maintain constant communication with client throughout the event to ensure expectations are exceeded
• Troubleshoot problems that may arise during the event regarding the venue
• Prepare for and oversee event load out
• Communicate extension rates to client, record and bill additional expenses following event
• Provide access to vendors for load out
• Send event recap following event
• Manage overnight load-in/out for company buyouts and partnerships/activations
Event Services:
• Facilitate walkthroughs for clients, vendors, security teams, or production companies ensuring all are aware of and respectful of the venue’s landmark status and property restrictions.
• Collect event details and paperwork to meet event deadlines (venue balances, COIs, load in forms, permits, staff lists, etc.)
• Communicate event details to team (property management, sales team, cleaning, security, engineering, electricians, etc.)
• Manage relationships with vendors on Preferred Vendor List and ensure insurance requirements are up to date.

Administrative Support
• Conduct post event venue walkthroughs and schedule required R&M
• Tracking and processing Venue invoices

Qualifications and Education Requirements: 

  • High School Diploma (or equivalent) required.  
  • 2+ years prior work experience preferred. 
  • Ability to work assigned work hours determined by manager.  
  • Flexible, Adaptable, and Dependable.
  • A Team Player.
  • Excellent organizational and time management skills. 
  • Analytical abilities and aptitude in problem-solving. 
  • Superb written and verbal communication skills. 
  • Current knowledge or ability to learn computer-based systems required for functions of position. 
  • Required to maintain an overall professional appearance and attitude. 
  • Adhere to all policies and procedures required. 

 Physical Demands: 

  • Approximately 50% of the time this position requires the below physical demands. 
  • Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. 
  • Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. 
  • Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.). 
  • Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension. 
  • Ability to lift or move 40 lbs. or greater frequently. 

 Travel: None or Negligible 

 Other Duties: 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

 

 

Pay Range

$28 - $28 USD

WHAT WE OFFER

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.

In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.

SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.

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