Logistics Specialist / Forklift Operator
Job Overview:
The White-Glove Shipping and Receiving Specialist / Forklift Operator at SPS provides dedicated handling, delivery, setup, and transportation services for sensitive and high-value materials and equipment at the Lab126 campus. This role demands precision, care, and efficient operation of forklifts for the management of all received goods, ensuring they are accurately inventoried, undamaged, and appropriately placed according to client specifications. During times of low shipping volume, this role requires adaptability to assist with Business Service Center (BSC) and other duties to assist the on-site Integrated Facilities Management team.
Duties and Responsibilities:
1. Receiving:
- Operate forklifts and other material handling equipment to move shipments from loading dock to storage or work areas.
- Receive all retreat materials and equipment shipped to the designated destination.
- Provide a detailed inventory list of received items, noting discrepancies against provided packing slips.
- Offload and carefully unpack all shipped materials and equipment, ensuring integrity and completeness.
2. Uncrating and Assembly:
- Uncrate electronics and other equipment as per manufacturer's instructions using appropriate tools and equipment.
- Dispose of crates and packaging materials in designated disposal areas.
3. Delivery and Placement:
- Safely transport equipment and materials to their designated locations within the campus using forklifts, ensuring secure and damage-free delivery.
- Follow client-provided floor plans or instructions for precise placement.
4. Additional Services (As needed):
- Manage on-site inventory throughout the event.
- Make minor adjustments or reconfigurations of equipment as requested by the client.
- Assist with packing and crating of materials and equipment for return shipment if required.
- Assist with Business Service Center (BSC) operations across the SJC Lab Campus as needed.
- Assist the on-site Integrated Facilities Management team across the SJC Lab Campus as needed, including support for teams that require forklift and/or furniture assembly, take-down and/or move services.
- Maintain flexibility to support where needed, including urgent service requests.
- Document and report issues or concerns in a timely manner.
Qualifications:
The candidate must possess:
• Certified Forklift Operator with experience in handling fragile and high-value equipment.
• Proficient in operating different types of forklifts and material handling equipment.
• Skilled in furniture assembly and equipment installation.
• Strong attention to detail with a commitment to safe handling practices.
• Excellent communication and interpersonal skills.
• Strong customer service skills.
• Professional demeanor and appearance.
• Ability to multi-task and prioritize in a dynamic environment.
• Excellent organization skills.
• Basic technical trouble-shooting skills.
• Understanding of facility operations and protocols.
• Ability to work independently and as part of a team.
• Adaptability to changing priorities and new responsibilities.
Physical Demands:
• Ability to handle packages up to 60 lbs.
• Stand, walk, bend, kneel, and sit for extended periods.
• Capable of operating forklifts for extended periods.
• Work in varying weather conditions and temperatures in warehouse and loading dock areas.
Education and Experience Requirements:
• High School Diploma or equivalent.
• Forklift certification strongly preferred.
• Minimum 1 year of experience in a similar role preferred.
• Proficiency in using MS Office Suite and other relevant software.
Travel: Primary location will be the SJC Lab Campus. Occasional travel within 25 miles of the SJC Lab Campus may be required to SJC 10/11/13/14/26 as needed.
About SPS: SPS is a leader in Enterprise Workplace Solutions, offering a range of services to clients across North America, including many Fortune 500 companies. We value diversity and are committed to equal employment opportunities.
Travel: None or Negligible
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Pay Range
$28 - $30 USD
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
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