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Facilities Services Associates

New York, New York, United States

Come explore the Power of Possibility with a career at SPS Global. We are seeking a dependable and service-oriented Facilities Associate to support workplace operations in New York, NY. This role plays an important part in maintaining an organized, well-stocked, and efficient office environment while providing operational support across facilities, mail services, and business center functions.

This full-time opportunity is ideal for someone with at least one year of relevant experience who is looking for a stable environment to grow their skills while contributing to a collaborative workplace services team.

Schedule:
Typically Monday – Friday | 10:00 AM – 7:00 PM

Job Overview

The Facilities Associate supports daily office operations by ensuring supplies, equipment, and shared workplace areas are maintained and functioning properly. This role assists with inventory management, mail and package processing, workplace organization, and business center operations.

The position requires flexibility to support cross-functional office services tasks such as copy/print services, conference room setup, and front desk backup when needed. The Facilities Associate plays a key role in maintaining a professional and productive workplace environment.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Facilities & Workplace Support

  • Maintain inventory for copier, printer, and fax machine supplies
  • Assist with tracking and maintaining office furniture and equipment
  • Stock kitchens, copy rooms, and shared supply areas
  • Perform light cleaning and tidying of offices, kitchens, bathrooms, and conference rooms

Mail & Business Center Operations

  • Receive and sort incoming mail and packages
  • Support mail distribution within the office environment
  • Assist with business center services including copy/print support
  • Help with conference room setup and preparation for meetings

Office Services & Operational Support

  • Provide backup support for reception or front office operations when required
  • Monitor supply levels and maintain inventory across workplace areas
  • Support team operations by assisting with additional tasks or projects as needed

What We’re Looking For

Required

  • High School Diploma or equivalent
  • 1+ year of experience in administrative, retail, restaurant, delivery/mail services, office services, or similar roles
  • Positive and professional attitude with strong customer service skills
  • Ability to work independently and collaboratively within a team environment
  • Basic computer proficiency and ability to learn new workplace technologies

Preferred

  • Experience in facilities, office services, or workplace operations
  • Familiarity with business center equipment such as printers, scanners, or multifunction devices

Competencies

  • Strong customer service mindset
  • Excellent communication and interpersonal skills
  • Attention to detail and organizational skills
  • Ability to multitask and adapt to changing priorities
  • Dependable and proactive work ethic
  • Professional appearance and workplace demeanor

Physical Requirements

  • Ability to lift and move materials up to 40 lbs.
  • Ability to bend, lift, walk, and stand for extended periods
  • Capability to perform light cleaning and facility support tasks
  • Manual dexterity for operating office equipment and handheld devices

Travel:
None or minimal; duties are performed within the assigned office location

What We Offer

SPS offers a competitive benefits package including:

  • Paid Time Off and Paid Holidays
  • Medical, Dental, and Vision Insurance
  • Legal and Life Insurance
  • Transit Program
  • Referral Bonuses
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • 401(k) with Company Match

Disclaimer:
This job description is not intended to be a comprehensive listing of duties or responsibilities. Duties and responsibilities may change at any time based on operational needs.

Compensation: 
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.

Use of Artificial Intelligence (AI):
No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.

Vacancy Status:
This posting is for an existing vacancy.

Pay Range

$18 - $20 USD

WHAT WE OFFER

  • Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
  • Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
  • We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
  • Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
    • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

Applicants are prohibited from using real-time AI (Artificial Intelligence) tools, prompts, scripts, or real-time assistance (including but not limited to chatbots, AI-generated responses, or transcription-based tools) during any and all interviews over any forum or platform. 

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

To view our privacy policy, click on the link below: Data Privacy Statement

Acknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.

 

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