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Sales Development Representative

Austin, TX

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

Location: This will be hybrid out of our Austin, TX office (one day per week)

The Sales Development Representative (SDR) will play a crucial role in reaching decision-makers with SpyCloud's message, penetrating new accounts, and leading strategic conversations to drive quality pipeline. If you have a passion for cybersecurity and a drive to excel in a dynamic industry, we invite you to join our team at SpyCloud. Together, we will continue to protect digital identities and defend against cyber threats on a global scale.

What You’ll Do:

  • Lead Generation: Generate sales leads through outbound calling, emailing, event follow-up, and other methods.
  • Inbound Lead Qualification: Respond to and qualify inbound leads.
  • Lead Education: Educate leads on SpyCloud and nurture them until they are qualified and ready to talk with an Account Executive or Sales Director.
  • Daily Activity: Maintain a high level of daily activity, including end-user calls, meetings, and proactive outreach (phone and email).
  • Knowledge Building: Engage with cross-functional teams to build your knowledge base about the industry and what makes SpyCloud unique.
  • Event Participation: Help drive attendance to marketing-related events and set meetings for conferences.
  • Value Proposition Articulation: Effectively articulate the value proposition of SpyCloud solutions to senior decision-makers and security practitioners.
  • Growth Plan Execution: Assume an active role in executing against the US sales team’s growth plan by scheduling demos and introducing leads to their point of contact.
  • Strategic Targeting: Work with your dedicated regional sales director to identify ongoing strategic targets.
  • Account Profiling: Profile strategic accounts by identifying key individuals, researching and obtaining business requirements, and presenting solutions to start the sales cycle.
  • Sales Cycle Management: Ensure successful follow-through of the SpyCloud sales cycle by maintaining accurate activity and lead qualification information in Salesforce.

Requirements:

  • Experience: 2+ years of proven success selling SaaS and/or cybersecurity solutions to a diverse mid-market and/or enterprise customer base.
  • Sales Tools Proficiency: Knowledge of sales tools, including Salesforce.com, ZoomInfo, LinkedIn Sales Navigator, and SalesLoft.
  • Organizational Skills: Strong organizational, communication, and time management skills.
  • SDR Best Practices: Strong understanding of SDR and lead development best practices and procedures.
  • Communication Skills: Excellent, positive communication skills and relationship building.
  • Team Player: Ability to succeed in a collaborative environment and operate as a team player.
  • Education: Bachelor’s degree preferred but not required.

Performance Indicators:

  • Successful generation and qualification of sales leads.
  • Effective education and nurturing of leads until they are ready to engage with sales.
  • High level of daily activity, including proactive outreach and follow-up.
  • Strong participation in and contribution to marketing events and conferences.
  • Clear articulation of SpyCloud’s value proposition to decision-makers and practitioners.
  • Active role in executing the US sales team’s growth plan and achieving targets.
  • Accurate profiling of strategic accounts and identification of key individuals and business requirements.
  • Maintenance of accurate activity and lead qualification information in Salesforce.

Expected Outcomes:

  • Increased pipeline through effective lead generation and qualification.
  • High-quality leads are educated and nurtured for successful handoff to Account Executives or Sales Directors.
  • Consistent and proactive outreach leading to increased engagement and conversions.
  • Enhanced knowledge and understanding of SpyCloud’s unique value proposition and industry position.
  • Strong attendance and participation in marketing events and conferences.
  • Effective articulation of value propositions resulting in successful initial sales conversations.
  • Strategic growth and targeting aligned with the US sales team’s objectives.
  • Accurate and detailed account profiles facilitating the sales process.
  • Seamless follow-through of the sales cycle with accurate and up-to-date information in Salesforce.

We are not currently sponsoring Visas for candidates.

Benefits + Perks:

At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes:

  • 401(k)
  • Health, Vision, and Dental Insurance
  • Generous PTO Plan
  • In-office meals provided

About SpyCloud:

SpyCloud is on a mission to disrupt the cycle of cybercrime. As the leader in Cybercrime Analytics, our solutions thwart cyberattacks that originate from the use of stolen data, including account takeover, ransomware, and online fraud. More than 550 customers and partners trust SpyCloud to protect users' identities, prevent targeted attacks, and unmask adversaries attempting to harm businesses and their customers.

To learn more and see insights on your company’s exposed data, visit SpyCloud.

Our Mission:

Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.

Who We Are:

SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations.

If you need assistance or accommodation due to a disability, you may contact us.

Our Culture:

Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.

SpyCloud’s Recruitment Policy:

We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email careers@spycloud.com.

Compensation Transparency Policy: 

At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.

SpyCloud is not sponsoring visas at this time.

Learn more and apply: SpyCloud Careers

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