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Manager, Sales Development

Austin Texas, Remote

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further!

We are looking for a Manager, Sales Development to act as player-coach of our US SDR team. They will oversee and contribute to the creation of qualified sales opportunities and own operational and administrative tasks that create efficiency and scale across the team. Cybersecurity is an exciting, ever-changing space, and SpyCloud in particular is a special place to work. We are at the forefront of the fight to disrupt the cybercriminal economy and make the internet a safer place to do business. If you’re driven to connect our solutions with decision makers that need help protecting their employees, customers, and supply chain – please apply. 

Reporting to the global Head of Sales Development, the Manager will be instrumental to GTM success and responsible for building quality pipeline month over month. This role is a mix of strategy, planning, execution, mentoring, and operations. Our sales development team reports into the Marketing organization, which aligns the end-to-end lead-to-pipeline generation process to one team. We are looking for a hands-on, results-driven manager who has proven success leading an SDR team.

Who You Are:

  • You have a proven track record of consistently achieving targets/quotas.
  • You are experienced in hiring and retaining top SDR talent.
  • You are committed to developing and mentoring SDRs.
  • You are process driven and excel at leading others through process.
  • You understand the art and science of sales outreach and process.
  • You aren’t afraid to dive into data and figure out ways to improve team efficiency. 
  • Your communication style is clear, creative, and persuasive.
  • You are self-motivated, tenacious, and have a strong attention to detail.
  • You are passionate, resilient, and see challenges as opportunities.
  • You are high energy, with a relentless drive and a built-in sense of urgency.

What You’ll Do:

  • Hire, train, and manage a team of US-based sales development professionals
  • Coordinate, direct, and monitor the inbound and outbound efforts of assigned reps by tracking and reporting weekly activities
  • Regularly report on team/individual results
  • Utilize Salesforce, Outreach, Orum, and analytics platforms to make data-driven decisions
  • Partner with our Growth Marketing team to ensure SDRs are converting MQLs from targeted programs
  • Outbound to a subset of enterprise accounts and book meetings for regional sales directors
  • Work closely with Marketing, Sales, and Revenue Operations to improve opportunity management, and qualification processes 
  • Collaborate with Marketing teams to develop effective inbound and outbound sequences that convert leads
  • Be the source of knowledge for SDR processes and industry best practices
  • Engage with cross-functional teams to build your knowledge base about the industry and what makes SpyCloud unique
  • Motivate team members through creative incentives
  • Manage the hiring and onboarding process to optimize ramp time
  • Demonstrate a strong understanding of SpyCloud’s value prop 
  • Work side by side with SDRs, coaching on objection handling, replies, and mastering the SpyCloud pitch
  • Ensure successful follow through of the SpyCloud sales cycle by maintaining accurate activity and lead qualification information in Salesforce

Requirements:

  • Must be located in Austin, Texas
  • 4+ years proven success selling SaaS and/or cybersecurity solutions to a diverse mid-market and/or enterprise customer base 
  • 2+ years of experience managing an SDR team
  • Knowledge of sales tools including Salesforce.com, ZoomInfo, LinkedIn Sales Navigator, Orum, and Outreach required
  • Strong organizational, communication, and time management skills
  • Solid understanding of SDR and lead development best practices and procedures
  • Clear and positive communication and relationship building skills
  • Ability to succeed in a collaborative environment and operate as a team player
  • Bachelor’s degree preferred but not required

Benefits + Perks:

At SpyCloud, we are committed to working alongside individuals who are equally passionate about preventing cybercrime, regardless of their department or role. Guided by our core values in all business decisions, we prioritize unity in our mission and ensure all SpyCloud employees have the support and benefits they need to stay focused on our goals. In addition to our engaging workspace in South Austin, flexible and remote-friendly work options, and competitive salary package, we offer our employees a comprehensive benefits package that includes:

  • 401(k)
  • Health, Vision, and Dental Insurance
  • Generous PTO Plan
  • In-office meals provided

About SpyCloud:

SpyCloud is on a mission to disrupt the cycle of cybercrime. As the leader in Cybercrime Analytics, our solutions thwart cyberattacks that originate from the use of stolen data, including account takeover, ransomware, and online fraud. More than 550 customers and partners trust SpyCloud to protect users' identities, prevent targeted attacks, and unmask adversaries attempting to harm businesses and their customers.

To learn more and see insights on your company’s exposed data, visit SpyCloud.

Our Mission:

Our mission is to make the internet a safer place by disrupting the criminal underground. Together with our customers and partners, we aim to end criminals’ ability to profit from stolen information.

Who We Are:

SpyCloud is a place for innovative, collaborative, and problem-solvers to thrive. Individually, we’re amazing, but together, we’re unstoppable. We celebrate diversity and various perspectives and aim to create an inclusive and supportive environment for all. We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

SpyCloud expressly prohibits any form of workplace harassment. Improper interference with the ability of SpyCloud's employees to perform their job duties may result in discipline up to and including discharge. SpyCloud shares the right to work and participates in the E-Verify program in all locations.

If you need assistance or accommodation due to a disability, you may contact us.

Our Culture:

Our culture is something really special. We’re all driven to disrupt the cybercriminal economy as we keep customer accounts safe from compromise. We support a truly worthy and serious mission, but we have fun doing it together. If you are driven, inventive, and collaborative, you’ll fit right in.

SpyCloud’s Recruitment Policy:

We will never ask an applicant for sensitive or personal financial information during the recruitment process. We advise all applicants seeking employment with SpyCloud to review available information on recruitment fraud. Anyone who suspects that they have been contacted by someone falsely representing SpyCloud should email careers@spycloud.com.

Compensation Transparency Policy: 

At SpyCloud, we believe in transparency and fairness in compensation. We strive to ensure that all employees are fairly compensated for their contributions, and we openly discuss our compensation philosophy and structure. We are committed to providing competitive salaries and benefits packages to attract and retain top talent, and we encourage open dialogue and feedback regarding compensation matters.

SpyCloud is not sponsoring visas at this time.

Learn more and apply: SpyCloud Careers

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