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Enterprise Network Engineer

Pittsburgh, PA

About Stack:

Stack is developing revolutionary AI and advanced autonomous systems designed to enhance safety, reliability, and efficiency of modern operations. Stack's autonomous technology incorporates cutting-edge advancements in artificial intelligence, robotics, machine learning, and cloud technologies, empowering us to create innovative solutions that address the needs and challenges of the dynamic trucking transportation industry. With decades of experience creating and deploying real world systems for demanding environments, the Stack team is dedicated to developing an autonomous solution ecosystem tailored to the trucking industry's unique demands.

About the Role:

The Enterprise Network Engineering team is responsible for deployment, configuration, monitoring, and day to day operations of the data networking and network security infrastructure at Stack. As an Enterprise Network Engineer, you will assist in the operations, deployment and Infrastructure as Code (IaC) configuration of the network and security infrastructure, troubleshoot network issues, and support helpdesk and users with network related issues.

This position is located in Pittsburgh, PA

Responsibilities:

  • Support Stack’s highly technical software and hardware engineering teams by providing tier 2 and 3 support for network issues, and managing network support ticket queues
  • Troubleshoot and diagnose VPN, Wifi, Internet, and internal network issues
  • Monitor network and security infrastructure via organizational tools and platforms
  • Engage with other Stack teams to escalate and prioritize support issues
  • Assist in network deployment and testing using Terraform, Ansible, and other IaC tools
  • Implement and improve network automation tooling, alerting, and observability
  • Provide rotating on call support for after hours user reported issues and maintenance

Qualifications: 

  • 3 years of experience
  • Experience troubleshooting complex issues and providing detailed root cause analysis
  • A deep understanding of network orchestration and automation with Python, Ansible, and Terraform
  • Experience supporting BGP networks along with other advanced routing protocols
  • Experience supporting multiple DNS and DHCP deployments
  • Fundamental understanding of network security with experience in edge firewall support
  • Fundamental understanding of SSE VPN solutions with widely distributed users
  • Experience with Fortinet firewalls and switching, Ubiquiti wifi, Zscaler ZIA/ZPA preferred
  • Experience with Cradlepoint netcloud and Cradlepoint routers preferred
  • Experience with datacenter networking technologies, Cisco ACI preferred
  • Desired Attributes
    • A drive to learn and work with industry leading technologies
    • Provide reliable support to users
    • Strong attention to detail
    • Ability to communicate effectively with people of various technical skill level
    • Ability to listen to users and correlate information from them 

We are proud to be an equal opportunity workplace. We believe that diverse teams produce the best ideas and outcomes. We are committed to building a culture of inclusion, entrepreneurship, and innovation across gender, race, age, sexual orientation, religion, disability, and identity.

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Please Note: Pursuant to its business activities and use of technology, Stack AV complies with all applicable U.S. national security laws, regulations, and administrative requirements, which can restrict Stack AV’s ability to employ certain persons in certain positions pursuant to a range of national security-related requirements. As such, this position may be contingent upon Stack AV verifying a candidate’s residence, U.S. person status, and/or citizenship status. This position may also involve working with software and technologies subject to U.S. export control regulations. Under these regulations, it may be necessary for Stack AV to obtain a U.S. government export license prior to releasing its technologies to certain persons. If Stack AV determines that a candidate’s residence, U.S. person status, and/or citizenship status will require a license, prohibit the candidate from working in this position, or otherwise be subject to national security-related restrictions, Stack AV expressly reserves the right to either consider the candidate for a different position that is not subject to such restrictions, on whatever terms and conditions Stack AV shall establish in its sole discretion, or, in the alternative, decline to move forward with the candidate’s application.

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