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Senior Consumer Insights Manager

Seattle

Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure.
 
Founded in 2014 in Seattle, we have offices in Minneapolis, New York, Salt Lake City, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates.
 
Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together.

 

About The Role:

Looking to make a significant impact with a dynamic and rapidly growing company? As the Senior Consumer Insights Manager, you will work with priority clients for a new, high-growth business unit here at Stackline. You will play a critical role as a subject matter expert in the field of consumer insights and research, delivering strategic quantitative and qualitative insights to clients and advising them on how to solve their biggest business challenges. Your ability to surprise and delight our customers will be crucial in supporting the growth of this brand-new business unit here at Stackline!

Apply now and embark on an exciting journey with us!

 

What You Will Do:

  • Implement and deliver comprehensive qualitative research and survey strategies aligned with client business objectives.
  • Interface with internal and client-facing teams to lead survey methodology selection and question design.
  • Lead analysis and delivery of qualitative and quantitative data to derive actionable insights and recommendations for clients – with a particular focus on retail and direct-to-consumer (DTC) channels.
  • Develop compelling storytelling narratives to communicate research findings to diverse audiences.
  • Serve as consumer insights subject matter expert (SME) and service lead for priority client accounts and priority program deliverables.
  • Work cross-functionally with Stackline’s consumer brands sales and servicing teams to integrate consumer insights projects within new and existing client scope.
  • Stay updated of retail industry trends and emerging research methodologies to drive innovation and competitive advantage for Stackline’s clients.
  • Manage and support other special projects as needed.

 

Who We Are Looking For:

  • Bachelor's degree in Business, Marketing, or related field.
  • 5+ years of experience in marketing intelligence, consulting, or market research and a history of successful project delivery.
  • Ability to create and articulate compelling stories and narratives based on research data.
  • Demonstrated experience working with quantitative consumer-insights data sets (e.g. panel), including integrating those datasets with brand and channel strategies.
  • Demonstrated experience designing and fielding qualitative consumer research (e.g. surveys).
  • Experience working with and synthesizing large datasets.
  • Direct experience working with and presenting to client-facing teams.
  • Strong analytical and problem-solving skills.
  • Strong communication and interpersonal skills. Ability to work independently and as part of a team.
  • Proven ability to strategize plans for and tactically implement technical tools, features, and enhancements.
  • You adapt quickly and thrive in a fast-paced, growing, and deadline-driven environment where flexibility and teamwork are critical
  • You are comfortable with ambiguity and an ever-changing work environment.
  • Proactive, motivated, and results-driven that is dedicated to helping our internal teams succeed and our customers thrive.

 

Bonus Points If You Have:

  • Advanced degree in business, economics, psychology, or other market and consumer insights related field.
  • Industry experience in B2B SaaS or B2B consumer brand.
  • Experience within the retail industry.
  • Experience with SQL.

 

Benefits and Perks

It’s important that each and every employee feels they are supported and can complete their life’s best work today and in the future. As part of that, we are committed to doing our part in addressing pay gaps and discrepancies by providing pay transparency for all of our roles. Actual salaries are just one component of the compensation package and may vary above or below the range based on job-related knowledge, skills, experience, geographical location, and performance. The pay range for this position located in Seattle is $120,000 - $168,000 per year. Other rewards may include annual bonuses, short- and long-term incentives, and other team-specific awards. In addition we provide a robust benefits and perks package that includes:

  • Comprehensive benefit plans covering medical, dental, and vision
  • Fertility benefits
  • 401k plan plus company match
  • Company paid Life Insurance
  • 20 days of Paid Time Off annually
  • 9 Paid company holidays
  • 100% Paid Parental Leave - 20 weeks for birthing mothers and 12 weeks for all other parents
  • Summer Fridays early close at 2 pm
  • Fully stocked kitchen snacks with fresh fruit weekly

 

Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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