People Operations Manager
About The Role:
Are you an organized, detail-oriented professional with a knack for keeping things running smoothly? Do you have a strong passion for shaping workplace culture and desire to elevate the employee experience? This is your opportunity to be at the heart of our organization’s success as a People Operations Manager! In this role, you will be the face of the organization, serving as the go-to resource for all employees and the executive team, and ensuring employees feel valued, supported, and empowered to perform their best work every day.
We are seeking someone that can fly at all altitudes, ensuring every employee feels valued and supported. If you’re a problem solver who thrives in a fast-paced and people-first environment, loves turning data into action, and isn’t afraid of rolling up their sleeves to make an impact, then this role is for you! Join our team and take your career to a whole new level!
What You Will Do:
- Oversee the daily general office operations and administration, ensuring a well-maintained, safe, and efficient work environment across multiple office locations.
- Lead the planning and execution of office events and social gatherings to foster team cohesion and employee engagement.
- Manage vendor relationships, including ongoing services for office maintenance and supplies ordering.
- Serve as the main point of contact for all general employee inquiries, providing quick responses, ensuring accurate guidance, and routing questions to appropriate team members as needed.
- Take ownership of all required state and federal office employment postings and ensure continuous compliance.
- Lead the onboarding process by facilitating new hire paperwork, providing applicable resources and information, and ensuring a smooth transition for new employees.
- Manage employee data entry, employee records, and maintenance, ensuring records are accurate and up to date. Run ad hoc reports and compile organizational metrics as needed.
- Manage verification of employment, unemployment, and garnishment requests.
- Provide support for benefits administration by serving as the point of contact for general benefits questions, enrollments and cancellations.
- Assist with immigration reporting and tracking activities.
Who We Are Looking For:
- Bachelor's degree in Business Administration, Human Resources, or a related field.
- 5+ years of experience in human resources, office management, or similar role within a start-up or growth stage environment.
- Must have experience with general HR processes such as benefits administration, HRIS data management, and immigration tracking.
- Demonstrated experience in leading and executing company social events.
- Proficiency in using Microsoft Office Suite, HRIS systems, and other HR-related software.
- Familiarity with employment laws and regulations.
- Strong passion for people and driving a positive employee work environment.
- Strong interpersonal skills with the ability to quickly build relationships and collaborate across teams.
- Strong attention to detail and exceptional organizational skills.
- Excellent written and verbal communication skills, with a strong executive presence and ability to communicate effectively with employees at all levels.
- Ability to handle confidential information with discretion and maintain a high level of confidentiality.
- Strong problem-solving skills and the ability to multitask in a dynamic work environment.
- A proactive and collaborative approach to work, with the ability to work effectively both independently and as part of a team.
- This role requires the ability to be in the Seattle office 5 days per week.
Bonus Points If You Have:
- Experience in implementing and managing employee engagement and retention programs.
- Experience implementing and managing systems and solutions.
- Experience with project management.
- Knowledge of belonging and inclusion practices and initiatives.
- Professional certifications (SHRM-CP, PHR).
Benefits and Perks
It’s important that each and every employee feels they are supported and can complete their life’s best work today and in the future. As part of that, we are committed to doing our part in addressing pay gaps and discrepancies by providing pay transparency for all of our roles. Actual salaries are just one component of the compensation package and may vary above or below the range based on job-related knowledge, skills, experience, geographical location, and performance. The pay range for this position located in Seattle is $100,000 - $125,000 per year. Other rewards may include annual bonuses, short-and long-term incentives, and other team-specific awards. In addition we provide a robust benefits and perks package that includes:
- Comprehensive benefit plans covering medical, dental, and vision
- Fertility benefits
- 401k plan plus company match
- Company paid Life Insurance
- 20 days of Paid Time Off annually
- 9 Paid company holidays
- 100% Paid Parental Leave - 20 weeks for birthing mothers and 12 weeks for all other parents
- Summer Fridays early close at 2 pm
- Fully stocked kitchen with snacks, drinks, fruit, and veggies
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