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Software Research Analyst

Charlotte, NC

About the Role

Stacksphere is on a mission to empower businesses with insights they can trust to make informed purchase decisions.  This role will be responsible for researching software on behalf of our consumers, developing a deep understanding of the products and services available, conducting expert interviews and surveys to gain invaluable user insights, and ultimately producing high-quality content that helps our consumers make the best software choice for their business needs. The ideal candidate will have strong problem solving skills and can bring a highly analytical approach to their work. 

The role is based in Charlotte, NC with a hybrid office requirement (3 days per week in our South Park office, 2 days remote).

Your Day-to-Day

  • Conduct in-depth research on B2B software and services across various categories, such as CRM, HR systems, project management tools, and accounting software.
  • Synthesize complex research data into clear, concise, and engaging written content, including articles, guides, whitepapers, and product reviews.
  • Deeply analyze existing competitor content and market trend data to develop content that creates unique value for readers.
  • Collaborate with subject matter experts, industry professionals, and internal stakeholders to gather insights and validate findings, including creating and executing surveys.
  • Ensure all content is accurate, well-researched, and aligned with our brand voice, style guidelines, and SEO best practices.
  • Monitor content performance metrics and user feedback to identify opportunities for improvement.

About You

  • Bachelor’s degree, preferably in a quantitative track (e.g. Statistics, Mathematics, Business, Economics, Marketing, etc.).
  • Proven expertise with 2+ years experience conducting data analysis, research, or similar. 
  • Interest in transforming great research into great content (articles, whitepapers, etc.) required; experience in this function is helpful, not mandatory.
  • Experience in the software industry is preferred but not required.
  • Excellent analytical skills with the ability to gather, analyze, and synthesize complex information from multiple sources and primary research. 
  • Excellent written communication skills with experience converting qualitative and quantitative data and insights in a clear and engaging way for different audiences, including creating visuals (charts, graphs, etc.).  
  • Problem solving and agility. You thrive in an environment where there is no playbook for success. You can adapt to different tasks and shift priorities as needed. 
  • An inherent drive to be excellent: You are not satisfied with average. You are enthusiastic and committed to do whatever it takes to get the job done at a world-class level.
  • An innate learner committed to getting to the bottom of things and learning as much about a topic as possible to inform your perspective and drive unique value for our consumer.

About Us 

Stacksphere provides best-in-class research for leaders selecting software and services to scale their businesses.  Our approach is unique - we ensure a trustworthy and comprehensive experience by producing high-quality research inclusive of expert reviews, product demos, rigorous testing and customer feedback. We understand that selecting the right software is critical for business success; it’s also time-consuming and complex.  With Stacksphere, leaders can feel confident making the right choice and get back to building their business.

Why You Should Join Us

  • Stability: We are privately owned, have a holding period of “forever,” have no debt, and have significant cash to invest – we’re “rock-solid” financially.
  • Exposure: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and are entrepreneurs at heart.
  • Market Landscape: The B2B research and advisory landscape is transforming. There’s no better time than now to be building a business in this space.
  • Career Growth: There is no cap on growth, promotions or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly.
  • Learning: The opportunity to grow new skills and learn from smart people is endless.
  • Fun: The team has a high bar for excellence, but also a real interest in each other and making work fun.

The Package

As a full-time employee of Stacksphere, you’ll have access to competitive benefits, including flexible time off,  health/dental/vision, 401k match, an annual Learning & Development stipend and mobile reimbursement. We also have an office stocked with snacks, coffee, and just about every other beverage you can imagine.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.

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