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Partner Operations Manager

United States

About Starburst

Starburst is the data platform for analytics, applications, and AI, unifying data across clouds and on-premises to accelerate AI innovation. Organizations—from startups to Fortune 500 enterprises in 60+ countries—rely on Starburst for fast data access, seamless collaboration, and enterprise-grade governance on an open hybrid data lakehouse. Wherever data lives, Starburst unlocks its full potential, powering data and AI from development to deployment. By future-proofing data architecture, Starburst helps businesses fuel innovation with AI.

About the role

The Partner Operations Manager supports the full partner lifecycle by providing strategic, operational, and analytical support to Partner Managers and cross-functional teams. This role owns global partner reporting and analytics, ensures data quality and deal workflow accuracy, and manages the partner technology stack.

Responsibilities include optimizing partner processes, supporting partner onboarding and enablement, coordinating partner programs and communications, and assisting with contract workflows. The role focuses on improving partner performance visibility, operational efficiency, and revenue outcomes.

As a Partner Operations Manager at Starburst you will: 

Partner Management & Strategic Support

  • Provide day-to-day strategic and operational support to Partner Managers (PMs) across the partner lifecycle.
  • Support partner strategy development, strategic planning, resource alignment, and performance visibility.
  • Assist in onboarding Partner Managers (PMs).

Analytics & Revenue Operations

  • Own Partner Reporting and Analytics Globally
    • Includes both Sales Partnerships and Business Development partners, including but not limited to Dell
  • Deliver partner analytics, KPIs, and ad-hoc data requests to support decision-making. Deliver metrics in the appropriate tools such as Tableau, SFDC dashboards and reports and/or spreadsheets/slides.
  • Produce quarterly reporting packages and dashboards for internal and partner-facing business reviews.
  • Maintain and enhance dashboards to improve insight into partner performance, pipeline, and revenue trends.
  • Ensure Salesforce (CRM) partner data quality, governance, and alignment across teams.
  • Ensure deal registration workflows are complete and referral fees are paid as appropriate.

Partner Tools & Business Applications

  • Drive development and refinement of partner-related processes across the tech stack in collaboration with Business Applications and RevOps teams. Examples include Partner Account Management lifecycle from recruiting, to onboarding and renewing contracts as needed.
  • Manage partner workflows and functionality within Salesforce, including updates, optimisation, and troubleshooting.
  • Manage/optimize the appropriate tech stack to support Partnering at Starburst. 

Partner Enablement

  • Coordinate partner sales enablement initiatives through collaboration with internal stakeholders
  • Coordinate enablement strategies and resource development for Partner Solution Architects (PSAs) in collaboration with technical enablement teams 

Partner Legal Management

  • Support partner contract workflows across internal groups and with partners:
    • Custom contracts 
    • Standard contracts 
    • Services delivery contracts 
  • Ensure the Partner SA team has the right information needed to manage partner Standard Product licenses.

Partner Programs & Marketing Coordination

  • Support Marketing in building an aligned partner program
  • Maintain and update partner portal content in collaboration with Marketing.
  • Ensure partner locator updates and accuracy across systems
  • Coordinate with Marketing and Partner Managers on partner communications, content needs, and program alignment.

Some of the things we look for:

  • 2-5 years of partner operations management or related experience
  • Proven experience in partner operations, partner management, or a related role
  • Strong understanding of partner sales processes, partner relationship management, and distribution logistics.
  • Excellent analytical skills with the ability to interpret data and trends to drive decision-making.
  • Demonstrated project management skills with the ability to manage multiple priorities and stakeholders.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Proficiency in Salesforce (CRM) and other partner technologies like Allbound, Tackle, Crossbeam, etc. 
  • Knowledge of industry regulations and compliance standards related to partner operations.

Where could this role be based?

  • Ideally, this role is based in one of our US hub locations, Boston or San Francisco, and follows a hybrid model, with an expectation of being onsite 1-2 days per week.

Starburst is dedicated to maintaining fair and equitable compensation practices. The salary range provided for this role reflects the minimum and maximum targets for candidates across all U.S. locations and could be inclusive of variable compensation, such as commission or bonus. All employees receive equity packages (ISOs) and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location. For more information, connect with the recruiting team or Hiring Manager during the process as they can provide more detailed information about the salary range.

Pay Range

$98,000 - $130,000 USD

Build your career at Starburst

All-Stars have the opportunity and freedom to realize their true potential. By building alongside top talent, we’re empowered to take ownership of our careers and drive meaningful change. Anchored in industry-proven technology and unprecedented success, All-Stars are taking on the challenge everyday to disrupt our industry –  and the future. 

Our global workforce is supported by a competitive Total Rewards program that reflects our commitment to a rewarding and supportive work environment. This includes a variety of benefits like competitive pay, attractive stock grants, flexible paid time off, and more. 

We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically.

Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state
 or local laws.

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