Director, Engineering

About StarRez 

StarRez is the global market leader in student housing software and residential community management.  Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds.  With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.  Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services.  We provide opportunities for students and residents to Thrive!

The Role 

The Director of Engineering is a proactive, self-starting leader of leaders working across multiple software engineering teams based in India. With a proven track record of leading engineering teams to achieve outstanding results in a B2B SAAS environment you will be a champion for building the right thing and building it right. 

 

An integral part of our Engineering Leadership team, you will champion our engineering philosophy by promoting a continuous improvement culture; creating a group of high performing engineering teams. 

 

Responsible for guiding teams toward making pragmatic technical decisions to build and deliver high-quality software you demonstrate strong leadership, active listening, effective communication, and the ability to influence and drive credibility and reliability within the team. 

 

Role Specifics 

• Work Location: Hyderabad 

• Travel: TBD [The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.] 

• Reporting Structure: Reports to VP, Engineering 

 

What You Will Own 

• Leadership and Culture: A strong team leader and steward, capable of inspiring a culture of excellence. A natural problem solver who stays calm under pressure to keep team members aligned and focused, people look to you for leadership and guidance. Demonstrating optimism, self-awareness, accountability, and openness to feedback for personal growth and instilling these values in your team. 

• Team Management: Being an outcome-oriented and strong people manager, you coach and develop your team to align with company goals, emphasising urgency and accountability. Cultivate a positive work environment that boosts morale, while fostering a high-performance culture through professional development and hiring top talent. 

• Operational Excellence and Best Practice: Oversee roadmapping, capacity planning, and delivery management while implementing and promoting software development best practices across the org including Architectural and Technical decision-making and documentation. Uplift org performance by embedding continuous improvement through learning and upskilling leaders and engineers. 

• Delivery Management: Coordinate a Delivery Management practice in collaboration with other Senior Leaders within Product and Technology valuing transparency, and fast feedback. Ensure that appropriate reporting structures and metrics are in place for effective management and reporting. 

• Risk and Roadmap Management: Identify and mitigate risks that could impact product development and delivery. Be prepared to pivot technical direction and adjust the roadmap based on changing market conditions or business priorities. Develop contingency plans to address unforeseen challenges and changes in market conditions. 

• Cross-functional Collaboration: Collaborate with cross-functional teams, both within Product & Technology and across the business, to ensure we’re building the right thing the right way. Work effectively with other functions to improve our development practices and processes to ensure we consistently deliver exceptional customer value. 

• Stakeholder Management: Ensuring alignment with key stakeholders by continuously communicating plans and status effectively across the company. Manage relationships with cross-functional and business stakeholders, as well as external vendors. 

• Metrics and KPIs: Be data driven in your approach to understanding and improving both Engineering process and product performance. Driven to deliver high quality value for customers, you will be optimising the end to end software delivery process. 

 

Application Deadline:  This role will accept applications in an ongoing basis, unless otherwise posted. 

 

Required Qualifications 

• 5+ years of experience in building and leading engineering teams. 

• 2+ years of experience leading multiple mid-sized teams (20+ people) 

• Engineering and/or Business Degree qualifications. 

 

Preferred Qualifications 

• Proven track record of leading teams to successful production launches. 

• Detailed knowledge of agile software development methodologies. 

• Proven ability to work in a fast-paced, dynamic environment while managing multiple evolving priorities effectively. 

• Strong leadership and people management skills, and experience building and scaling a high-performing team. 

• Experience in property management technology and Higher Education Housing is a plus. 

 

Reasons to join our Team  

• You will be part of a vibrant and supportive culture, with weekly team lunches.    

• We are a flexible and hybrid workplace.   

• You will have access to professional development opportunities.    

• Be part of a global team, participate in monthly global meetings and partner with team members in different countries.     

• Z-Factor: Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation & continuous improvement.       

 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

 

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.