Senior Product Owner
About StarRez
StarRez is the global market leader in student housing software and residential community management. Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds. With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience. Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services. We provide opportunities for students and residents to Thrive!
The Role
As a Senior Product Owner, you will be responsible for the end-to-end delivery of product workstreams, acting as the bridge between Product Managers and the development teams.
While the Product Manager focuses more on leading the relevant product vision and strategy and generating impactful roadmaps, your role will be to ensure flawless execution of that body of work in conjunction with your Product Engineering team. That includes owning requirements and Acceptance Criteria, grooming the backlog and helping deliver quality software to market.
Additionally, you will own and lead well defined projects, as agreed with the Product Manager, to deliver incremental value toward the Product and Technology department’s goals.
Ultimately, the Product Manager and the Product Owner collaborate to deliver world-class outcomes for our business.
What You Will Own
- Backlog Management & Prioritization
- Own and manage the product backlog for your assigned product or workstream.
- Collaborate with the Product Manager to understand product goals and ensure backlog prioritization aligns with strategic objectives.
- Clearly define user stories, acceptance criteria, and technical requirements in collaboration with the engineering and design teams.
- Delivery Execution
- Maintain alignment with the product roadmap, ensuring backlog items are prioritized and executed in line with roadmap goals.
- Identify and independently own well defined initiatives, as agreed with the Product Manager, ensuring successful delivery of these workstreams.
- Stakeholder Collaboration
- Coordinate with Product Managers to gather business requirements and translate them into actionable tasks.
- Collaborate closely with the Product Manager to ensure all executed work aligns with the product vision and strategic outcomes for the area.
- Actively engage with cross-functional teams, including Engineering, Design, Quality, and Customer Success.
- Refinement & Continuous Improvement
- Assist backlog refinement sessions, sprint planning, and retrospectives, continuously improving processes and team effectiveness.
- Support all relevant agile processes that the team follows, ensuring high levels of collaboration and accountability.
- Analyze and incorporate feedback from users, Quality, and internal stakeholders to refine features and improve outcomes.
- Product Quality & Value Delivery
- Collaborate to ensure the delivered product increments meet quality standards and deliver value to users.
- Track and report on key delivery metrics, identifying areas for improvement and ensuring alignment with product goals.
- Ensure proper documentation of delivered features and support the go-to-market process in collaboration with Product Managers.
- Work with the Product Manager to determine optimizations to live features and incremental work that may further enhance the delivery of outcomes.
Required Qualifications
- 5+ years of experience as a Product Owner, Senior Product Owner, or similar role in a SaaS environment.
- Strong understanding of agile product development frameworks, including Scrum or Kanban.
- Proven track record of managing complex product backlogs and delivering high-impact features on time.
- Excellent collaboration skills with cross-functional teams, including engineering, design, and QA.
- Strong communication skills, with the ability to clearly convey requirements and priorities to technical and non-technical stakeholders.
- Analytical mindset, with the ability to break down complex problems into actionable solutions.
- Experience working closely with Product Managers to translate strategic goals into deliverable tasks.
- Familiarity with product management and development tools (e.g., Jira, Confluence, Miro etc)
Preferred Qualifications
- Experience working in B2B SaaS, particularly in Property Tech or Housing.
- Certified Scrum Product Owner (CSPO) or similar agile certification.
- Understanding of user-centered design principles and product discovery techniques.
Reasons to join our Team
- You will be part of a vibrant and supportive culture, with weekly team lunches.
- We are a flexible and hybrid workplace.
- You will have access to professional development opportunities.
- Be part of a global team, participate in monthly global meetings and partner with team members in different countries.
- Z-Factor: Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation & continuous improvement.
Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!
We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.
Notice to external Recruiters and Recruitment Agencies:
StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.
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