Lead Workplace Technology Systems Engineer

About StarRez 

StarRez is the global market leader in student housing software and residential community management.  Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds.  With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.  Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services.  We provide opportunities for students and residents to Thrive!

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

We are seeking a Lead Workplace Tech Engineer to drive innovation and excellence in workplace technology solutions for our growing organization. In this role, you will utilize strong leadership and technical expertise to design, implement, and maintain workplace technology systems, ensuring they meet the needs of our diverse and dynamic team. 

 

As a Lead Workplace Tech Engineer, you will play a pivotal role in ensuring workplace technology solutions are robust, reliable, and future-ready. You'll be joining our Workplace Technology Team engineers in a "follow the sun" model to provide support to our global business. 

  

What You Will Own 

• Develop and maintain processes for imaging and deploying laptops and other end-user devices 

• Design and implement workplace technology solutions, including AV systems, end-user devices, and IT infrastructure. 

• Oversee the procurement and inventory management of workplace hardware, including servers, network equipment, laptops, peripherals, and office technology 

• Collaborate with internal stakeholders to assess technology needs and identify opportunities for improvement. 

• Develop and execute strategies to enhance collaboration tools and employee technology experiences. 

• Ensure reliable and efficient operation of workplace technology systems. 

• Manage vendor relationships and oversee procurement and deployment of workplace technology solutions. 

• Stay updated on emerging trends and technologies to drive innovation in workplace systems. 

• Monitor and maintain system security, compliance, and performance. 

• Provide hands-on technical support and troubleshooting for complex workplace technology issues. 

• Manage the onboarding and offboarding processes, including account provisioning, deactivation, and ensuring seamless transitions for employees. 

 

Required Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or similar  

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP 

• Exceptional, communication, and interpersonal skills, with the ability to engage at all levels with non-technical as well as technical audiences 

• Experience with setting up and managing corporate networking 

• Experience with managing SSO 

• O365 Tenant Administration Experience 

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities with a positive attitude

 

Preferred Qualifications 

• Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) are a plus 

• Experience coding in Python 

• Jamf/Intune/MDM Experience 

• Experience in Okta administration 

 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

  

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

  

  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.