Lead Workplace Technology Systems Engineer

About StarRez 

StarRez is the global market leader in student housing software and residential community management.  Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds.  With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.  Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services.  We provide opportunities for students and residents to Thrive!

The Role 

We are seeking a Lead Workplace Tech Engineer to drive innovation and excellence in workplace technology solutions for our growing organization. In this role, you will utilize strong leadership and technical expertise to design, implement, and maintain workplace technology systems, ensuring they meet the needs of our diverse and dynamic team. 

 

As a Lead Workplace Tech Engineer, you will play a pivotal role in ensuring workplace technology solutions are robust, reliable, and future-ready. You'll be joining our Workplace Technology Team engineers in a "follow the sun" model to provide support to our global business. 

  

What You Will Own 

• Develop and maintain processes for imaging and deploying laptops and other end-user devices 

• Design and implement workplace technology solutions, including AV systems, end-user devices, and IT infrastructure. 

• Oversee the procurement and inventory management of workplace hardware, including servers, network equipment, laptops, peripherals, and office technology 

• Collaborate with internal stakeholders to assess technology needs and identify opportunities for improvement. 

• Develop and execute strategies to enhance collaboration tools and employee technology experiences. 

• Ensure reliable and efficient operation of workplace technology systems. 

• Manage vendor relationships and oversee procurement and deployment of workplace technology solutions. 

• Stay updated on emerging trends and technologies to drive innovation in workplace systems. 

• Monitor and maintain system security, compliance, and performance. 

• Provide hands-on technical support and troubleshooting for complex workplace technology issues. 

• Manage the onboarding and offboarding processes, including account provisioning, deactivation, and ensuring seamless transitions for employees. 

 

Required Qualifications 

• Bachelor's degree in Computer Science, Information Technology, or similar  

• Proficiency with one or more public cloud providers such as Azure, AWS or GCP 

• Exceptional, communication, and interpersonal skills, with the ability to engage at all levels with non-technical as well as technical audiences 

• Experience with setting up and managing corporate networking 

• Experience with managing SSO 

• O365 Tenant Administration Experience 

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities with a positive attitude

 

Preferred Qualifications 

• Relevant certifications in cloud platforms (e.g., Microsoft Certified: Azure Solutions Architect) are a plus 

• Experience coding in Python 

• Jamf/Intune/MDM Experience 

• Experience in Okta administration 

 

Reasons to join our Team  

• You will be part of a vibrant and supportive culture, with weekly team lunches.    

• We are a flexible and hybrid workplace.   

• You will have access to professional development opportunities.    
  

• Be part of a global team, participate in monthly global meetings and partner with team members in different countries.     

• Z-Factor: Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation & continuous improvement.       

 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

 

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

 

 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.