People & Culture Business Partner

About StarRez 

StarRez is the global market leader in student housing software and residential community management.  Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds.  With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.  Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services.  We provide opportunities for students and residents to Thrive!

StarRez operates globally across the USA, UK, Canada, and Australia. The India Center is a pivotal extension of our growth strategy, focusing on building world-class centers of excellence teams while fostering a seamless blend of StarRez’s core values with India’s dynamic talent ecosystem.   

The Role 

As a People & Culture Business Partner at StarRez, you will be responsible for providing people and culture guidance and support to StarRez's team members, managers and executives. You will bring a comprehensive understanding of policies, practices and processes to be a trusted partner to leadership in your market. 

 

You will work closely with the Senior Leadership team to ensure the successful delivery of all people and culture services, including but not limited to, recruitment and onboarding, workforce planning, performance management, performance reviews, surveys and reporting, management of people issues in consultation with and support from the P&C VP, CPO and department leaders. 

 

Role Specifics 

• Work Location: TBD 

• Travel: TBD [The percent of travel is an estimation, and it could vary up or down based on business needs throughout the year.] 

• Reporting Structure: Reports to Vice President, People & Culture

 

What You Will Own 

• Serve as key partner, adviser and sounding board for in-country leadership, providing council and collaboration across talent acquisition, organizational design, performance management, engagement, and growth and development  

• Lead and execute talent strategy, policy and processes for People & Culture activities for StarRez’s India-based team members, including employment contracts, and employee handbooks in accordance with Indian labor laws. 

• Work with the P&C VP, CPO, and department leaders on people management activities including onboarding of new team members, performance management, learning and development, management of people issues and other activities as required 

• Foster a positive, inclusive and engaging workplace environment that aligns with company values, including leading, organizing and executing team member engagement initiatives tailored to the India site, ensuring high morale and team collaboration 

• Act as the primary point of contact for site-level people matters, resolving team member concerns and escalating issues as needed. 

• Manage the Leave Administration, including Annual, Personal, Carers, Maternity/Paternity etc. 

• Facilitating any disciplinary action and performance management with Leaders. 

 

Application Deadline:  This role will accept applications in an ongoing basis. 

 

Required Qualifications 

• 4+ years experience in a HR generalist role 

• Strong understanding of Indian labor laws and compliance requirements 

• Proficient in dealing with a variety of Employee Relation Matters 

• Comprehensive understanding of HR policies, practices and processes  

• Excellent communication, interpersonal and problem-solving skills  

• Ability to navigate ambiguity, work independently, and influence stakeholders at all levels 

• High level of proficiency in MS Office tools, specifically Outlook, Word, Excel, and PowerPoint 

• Previous experience with either start-up, scale-ups, acquisitions and restructuring businesses. 

 

Preferred Qualifications 

• Tertiary qualification in HR or a related field 

• Experience in a multinational organization or matrix environment 

• Proven ability to work in a dynamic environment while managing multiple evolving priorities effectively 

 

Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you!  

  

Reasons to join our Team:  

StarRez is not just a workplace—it’s a place to belong, build, and grow.   

• A Culture That Lasts: Many of our team members have been with us for 20+ years—a testament to our people-first philosophy.   

• Global Impact, Local Ownership: Join a team that spans across Australia, the USA, the UK, and Canada, working on industry-leading solutions, while building the centre up from ground up.   

• Long-Term Vision: We’re not here for short-term gains. We invest in our people for the long haul, creating an environment where you can grow, lead, and thrive.   

• Innovation with Stability: Backed by Vista Equity Partners, we combine the agility of a scaling SaaS company with the stability of long-term industry leadership.   

• Z-Factor: We take pride in our culture of passion, care, and high performance. The Z-Factor defines how we support our teams, foster growth, and ensure that everyone at StarRez thrives.   

If you are excited about building game-changing products in a high-impact, collaborative environment—StarRez India is the place for you.   

  

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.  

  

  

Notice to external Recruiters and Recruitment Agencies:  

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.