Back to jobs
New

IT Asset & Operations Manager

Denver, CO - Hybrid

About StarRez 

StarRez is the global market leader in student housing software and residential community management.  Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds.  With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.  Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services.  We provide opportunities for students and residents to Thrive!

The Role 

We are seeking an experienced IT Asset & Operations Manager to oversee the full lifecycle of IT assets and Vendor Management, ensure efficient device deployment, and optimize enterprise IT operations. This role will report to the Director of WPT, owning all aspects of IT asset management, endpoint provisioning, security compliance, and process standardization while working cross-functionally with other departments across Starrez.

The ideal candidate is highly organized, process-driven, and technically adept in working with enterprise tools such as Microsoft Intune, JAMF, ServiceNow, SCCM, Office 365, Jira, and Confluence. This role is an individual contributor-focused but requires strong leadership in implementing best practices, driving efficiency, working with vendors for renewals and ensuring seamless IT service delivery.

Role Specifics

  • Work Location: Denver, CO - Hybrid
  • Reporting Structure: This role reports to the Director of Workplace Technology

Application Deadline: This role will accept applications until April 1st, 2025 at 5 pm MST, unless otherwise posted.

 

What You Will Own 

IT Asset Lifecycle & Procurement

  • Manage the end-to-end lifecycle of IT assets, including procurement, deployment, maintenance, and decommissioning.
  • Develop and enforce IT asset management policies to optimize cost, minimize risks, and maintain compliance.
  • Track and maintain asset inventory in ServiceNow, SCCM, or similar ITAM platforms.
  • Ensure cost-effective IT procurement by working closely with vendors and negotiating contracts.
  • Lead IT hardware refresh cycles, ensuring devices remain secure and up to performance standards.
  • Audit IT assets regularly to ensure compliance with financial, operational, security policies and incorporation of information from runtime asset discovery

Endpoint Deployment & Troubleshooting

  • Work with WPT for laptop imaging and deployment using Intune, JAMF, and Autopilot for Windows and macOS devices.
  • Work with WPT to Develop and improve endpoint management automation to streamline onboarding and offboarding workflows.
  • Troubleshoot and help resolve imaging issues, OS updates, and software provisioning errors.
  • Monitor and optimize device performance, ensuring endpoints meet security and operational standards.
  • Implement zero-touch provisioning strategies to improve IT efficiency.

Security, Compliance & Risk Management

  • Ensure IT assets adhere to security policies and compliance requirements, including encryption, access controls, and patch management.
  • Work with Security to manage endpoint security solutions, MDM configurations, and vulnerability management.
  • Enforce data security policies on corporate-owned and BYOD devices.
  • Conduct regular IT audits to assess asset risks, non-compliance, and system vulnerabilities.

Process Development & Documentation

  • Develop and maintain IT documentation, including SOPs, asset tracking processes, deployment guides, and troubleshooting playbooks.
  • Standardize IT workflows to improve efficiency and scalability across asset management, device provisioning, and procurement.
  • Leverage internal systems to create and maintain IT process documentation and task tracking.

Vendor & Stakeholder Collaboration

  • Work daily with Cross Departmental teams to ensure smooth IT operations.
  • Manage vendor relationships for hardware/software purchases, warranties, repairs, and contracts.
  • Evaluate new vendors and technologies to improve IT asset lifecycle management.
  • Ensure timely procurement, budgeting, and cost tracking for IT asset purchases.

 

Required Qualifications

Technical Expertise

  • Strong experience with IT asset management, endpoint provisioning, and ITSM platforms.
  • Hands-on expertise in using Microsoft Intune, JAMF, Autopilot, ServiceNow, SCCM, Office 365, Jira, and Confluence.
  • Advanced knowledge of Windows and macOS imaging, software deployment, and patch management processes/
  • Familiarity with MDM (Mobile Device Management), zero-trust security, and endpoint protection strategies.
  • Understanding of IT procurement, budgeting, and vendor management best practices.

Soft Skills & Competencies

  • Process-driven mindset with a strong ability to optimize workflows and create clear documentation.
  • Excellent troubleshooting and problem-solving skills for endpoint deployment and IT asset challenges.
  • Strong cross-functional communication skills, with experience working closely with HR, Finance, Procurement, and Security teams.
  • Attention to detail in asset tracking, auditing, and compliance management.
  • Ability to work independently while acting as a strategic partner to Product and Technology Leadership.

 

Reasons to join our Team: 

  • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years 
  • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members. 
  • A supportive team environment with emphasis on learning and development opportunities 
  • Our Promise: You will learn, grow, and be appreciated for your impact and contributions. 
  • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. 

 

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. 

Notice to external Recruiters and Recruitment Agencies: 

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. 

 

US - Salary Range

$100,000 - $120,000 USD

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in StarRez’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.