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[INTERNAL CANDIDATES ONLY] Legal Operations and Contracts Administrator

US - Remote

About StarRez 

StarRez is the global market leader in student housing software and residential community management.  Our cloud software solutions serve 1,300 institutions, in 25 countries, with over 3 million beds.  With a customer satisfaction score of 99%, many of the most prestigious Universities, Colleges and Property Managers across the globe rely on StarRez to transform their student residential experience.  Along with the recent combination of Adirondack Solutions, Seattle Technology Group, RMS, and CollegePads, this growing scale enables even greater opportunities to expand community value through our product capabilities and services.  We provide opportunities for students and residents to Thrive!

The Role

The Legal Operations and Contracts Administrator will serve as a key member of the StarRez Legal team, responsible for administering the contract lifecycle, managing contract workflows, and implementing operational best practices across our global legal function. This role includes supervising a global contracts administrator, serving as the system administrator for our Contract Lifecycle Management (CLM) platform, Lexion, and preparing legal performance metrics for reporting to the VP of Legal and executive leadership.

The ideal candidate has a service-oriented mindset, excels at multitasking, and enjoys working cross-functionally in a fast-paced, evolving environment. Prior experience in SaaS, technology, or higher education is highly desirable.

 

 

Role Specifics  

Work Location: Remote (US)
Reporting Structure: This role reports to the Vice President, Legal.
Travel: 5% (The percentage of travel is an estimation, and it could vary up or down based on business needs throughout the year.) 

  

Application Deadline: This role will accept applications until Monday, July 21st, 2025 at 5PM CDT. 

 

 

What You Will Own

  • Act as the primary administrator of the Lexion CLM system, supporting ongoing configuration, workflows, template updates, and user onboarding.
  • Oversee, train, and manage a global contracts administrator, ensuring alignment with StarRez contracting policies and workflows.
  • Own the contract intake process, including triage, prioritization, and assignment of new legal review requests.
  • Maintain the legal intake email box, respond to internal inquiries, and provide timely updates on contract status.
  • Facilitate contract execution, including e-signature coordination, version control, and secure storage.
  • Conduct post-signature reviews to ensure contractual obligations are tracked and communicated to Customer Success, Implementation, and Finance teams.
  • Prepare monthly and quarterly legal operations reports, including contract lifecycle metrics, turnaround time analysis, and risk flagging trends to include ensuring DOMO reporting is accrate
  • Identify and lead process improvement initiatives to increase efficiency and scalability of legal operations.
  • Maintain a system of record in Salesforce and ensure seamless integration with the CLM.
  • Collaborate cross-functionally with Sales, Product, Procurement, and Finance on end-to-end contract workflows and compliance monitoring.
  • Provide general legal administrative support as needed, including playbook updates, policy management, and internal knowledge base maintenance.
  • Utilize AI to unlock efficiencies in daily work activities and projects

 

Required Qualifications

  • ONE of the following:
    • Bachelor’s degree in a related field (e.g., Business, Law, Economics, Computer Science)
    • Paralegal Certification OR Associate’s Degree from an ABA-approved program
  • 1+ years of experience in contract administration, legal operations, or project/business operations
  • Demonstrated ability to work independently and manage workflows with minimal supervision

 

Preferred Qualifications

  • Experience managing contracts for SaaS, tech, or higher education organizations
  • Knowledge of contract law principles, key clauses, and risk allocation strategies
  • Experience with Lexion or similar CLM tools (e.g., Ironclad, Agiloft, ContractWorks)
  • Familiarity with Salesforce and e-signature tools (Conga Sign, DocuSign, or similar)
  • Exceptional organizational skills and attention to detail
  • Ability to manage multiple contract cycles simultaneously across regions
  • Strong written/verbal communication skills and cross-functional collaboration experience
  • Global contracting exposure, particularly in Europe, the Middle East, or APAC, is a major plus
  • Proficiency in Microsoft Office, Google Workspace, and contract data analysis

 

 

Reasons to join our Team:   

  • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years   
  • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members.   
  • A supportive team environment with emphasis on learning and development opportunities   
  • Our Promise: You will learn, grow, and be appreciated for your impact and contributions.   
  • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement.   

 

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.   

Notice to external Recruiters and Recruitment Agencies:   

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

 

US - Salary Range

$100,000 - $115,000 USD

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