Senior Product Designer

About StarRez

StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner.

The Role

As a Senior Product Designer at StarRez, you’ll take ownership of high-impact product design challenges, shaping complex operational systems into intuitive, accessible experiences used by administrators and students around the world. 

You’ll work within a cross-functional product team: Product, Engineering, Design, to navigate ambiguity, uncover actionable user insights, and turn complexity into clarity. This is a high-ownership Senior independent contributor role: you’ll influence product direction within your domain, elevate design quality across initiatives, and help mature a growing global design practice. 

Role Specifics

• Work Location: Hybrid, Melbourne, AUS

• Travel: <5% The percentage of travel is an estimate and could vary depending on business need.

• Reporting Structure: This role reports to the Director, Design.  

What You Will Own

• Own the end-to-end product design for a defined product area, shaping its longer-term direction in partnership with Product and Engineering.
• Lead complex initiatives from discovery through delivery, translating multi-role, data-rich workflows into intuitive, scalable, and accessible experiences.
• Contribute to roadmap direction within your domain through continuous discovery, regularly engaging customers and stakeholders to uncover insights, reduce risk, and inform priorities.
• Define clear hypotheses and success metrics with Product, using research, experimentation, customer feedback, and usage data to validate decisions and iterate based on real-world outcomes.
• Work iteratively, shipping improvements in stages and refining solutions through live customer feedback and measurable impact.
• Strengthen the broader product experience by contributing to our design system and embedding accessibility best practices (WCAG 2.2 AA) in collaboration with Engineering.
• Influence stakeholders through structured thinking and clear communication, and raise the bar for design quality through critique, shared standards, and informal mentorship.
• Actively leverage AI-powered workflows embedded in our design practice to accelerate exploration, iteration, and problem solving. 

Required Qualifications

• 5+ years of experience designing complex SaaS or B2B digital products.
• Demonstrated experience delivering measurable product or business impact.
• Strong systems thinking and experience working across interconnected workflows or multi-role platforms.
• Proficiency in interaction design, information architecture, and high-fidelity execution.
• Experience leading discovery efforts and synthesizing insights into actionable product decisions.
• Strong communication skills and the ability to articulate design rationale clearly to cross-functional stakeholders.
• Experience partnering closely with Engineering to ensure high-quality implementation.
• A strong sense of shared ownership, you care about outcomes, not just deliverables.
• Ability to balance speed with rigor, making thoughtful decisions grounded in research, data, and sound judgment.
• Solid understanding of how product decisions connect to customer value and business outcomes.

Preferred Qualifications

• Experience working in scale-ups or growth-stage product environments.
• Familiarity with accessibility standards, testing tools, and assistive technologies.
• Exposure to AI-enabled workflows, automation, or design-to-development optimisation practices. 

Reasons to join our Team:

• You will be part of a vibrant and supportive culture, with weekly team lunches.    
• We are a flexible and hybrid workplace.   
• You will have access to professional development opportunities.     
• Be part of a global team, participate in monthly global meetings and partner with team members in different countries.     
• Z-Factor: Our most celebrated value, you will work with a team of caring, energetic, high-performing, and passionate people who have fun supporting our vision, innovation & continuous improvement.  

We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply.

Please note, StarRez requires all candidates to have full work rights in Australia. 

Notice to external Recruiters and Recruitment Agencies:

StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future.

StarRez is an equal opportunity employer.