Market President (OH)

At Steadfast Health we’re a on a mission to deliver hope, healing, and long-term health to those experiencing substance use disorder, through best-in-class addiction treatment and an unwavering belief that lasting recovery comes from partnering with our patients as respected equals in their care journey.  We’re a passionate team striving to raise the standard of compassionate care for our patients, and we know that to do that, we must care for our people first. We’d love to meet you and tell you about what we’re building! 

Role 

Steadfast Health is seeking an Ohio Market President - a dynamic executive who will lead the strategic and operational growth of this priority region. Reporting directly to the CEO and serving as a key member of the Executive Leadership Team, the Market President will be responsible for overseeing all clinics and facility administrators in the region, ensuring best-in-class patient care, strong operational performance, and deep local engagement. This is a pivotal role with the opportunity to shape the future of Steadfast’s local and national footprint. The ideal candidate is a mission-driven, community-minded operator with experience leading multi-site, brick-and-mortar healthcare delivery, particularly within substance use disorder treatment and outpatient care. 

Location: While this role is technically remote, the Market President must reside in Northeast Ohio and spend regular time in clinics and the community. 

Regional Strategy & Market Growth: 

• Serve as the executive lead for the Northeast Ohio market, setting strategic priorities and driving performance across the region. 
• Own the regional P&L and lead budgeting, forecasting, and financial performance to ensure sustainable growth. 
• Develop and execute scalable playbooks for new clinic launches, partnering cross-functionally with Real Estate, Business Development, Clinical, and the People and Compliance teams. 

Clinic Oversight & Operational Excellence: 

• Directly manage Facility Administrators (FAs), empowering them to run day-to-day operations with excellence. 
• Ensure clinics deliver high-quality, low-barrier care with integrity, efficiency, and compliance. 
• Implement systems and processes that support consistency, performance tracking, and rapid learning across sites. 

Team Leadership & Culture Building: 

• Hire, coach, and grow a mission-driven team of clinic leaders; model Steadfast’s values and hold others accountable to them. 
• Champion a collaborative, purpose-driven culture that values both operational discipline and human connection. 
• Ensure strong onboarding, development, and retention of clinic staff. 

Community & Partnership Development: 

• Build and maintain deep relationships with local hospitals, referral partners, community orgs, and advocacy groups. 
• Represent Steadfast externally with authenticity, professionalism, and a commitment to collaboration. 
• Partner with internal business development leaders to grow referral pipelines and drive patient access. 

Enterprise Leadership: 

• Contribute to company-wide strategic initiatives as a member of the executive team. 
• Collaborate with peers across markets to share learnings, iterate on playbooks, and continuously raise the bar. 
• Serve as a trusted advisor to the CEO and a future leader of the company as Steadfast grows nationally. 

Some of the Benefits

• Medical, dental and vision coverage 
• Flexible time off with generous PTO, floating holidays, and paid volunteer days 
• 401K Match 
• Employee assistance program
• 100% employer-paid short-term and long-term disability and employer-sponsored life insurance 
• Professional development opportunities
• Employee referral program 
• An opportunity to join our Senior Leadership Team early and help shape how we grow! 

Qualifications

• Proven track record of progressive, operational leadership experience in multi-site, outpatient healthcare services, including exposure to SUD treatment (both OBOT and OTP).  
• Strong track record of P&L ownership, clinic-level operational leadership, and team development. 
• Demonstrated success launching, growing, or scaling healthcare delivery models in early-stage or de novo environments. 
• Deep understanding of healthcare regulations, compliance, and quality standards, especially within SUD treatment. 
• Entrepreneurial spirit and ability to lead in ambiguous, fast-moving environments. 
• Exceptional interpersonal and communication skills; natural relationship-builder and team unifier. 
• Deep ties to or understanding of Northeast Ohio communities, with a passion for advancing health equity in underserved areas. 
• Genuine commitment to Steadfast Health’s mission and values. 

Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to travel frequently throughout Northeast Ohio for clinic visits, community engagement, and team development activities.
• Occasional travel to other markets or for national team meetings.
• Ability to sit, stand, and walk for extended periods during meetings, site visits, and daily work activities.
• Frequent use of hands and fingers to operate a computer, keyboard, mouse, phone, and other standard office equipment.
• Ability to read and analyze data on screens and in printed reports, with sufficient visual acuity to ensure accuracy and attention to detail in operational and financial oversight.
• Ability to communicate clearly and effectively in person, over the phone, and via virtual platforms (e.g., Zoom, Teams).
• Occasional lifting and carrying of office supplies or clinic materials weighing up to 20 pounds.
• Ability to navigate clinic spaces, including offices, meeting rooms, and common areas, during site visits.

Investors & Partners  

Steadfast Health is proudly funded by Google Ventures (GV) and launched out of Triple Aim Partners. Since 2019, Triple Aim Partners (TAP) has partnered with entrepreneurs across the healthcare ecosystem to build transformative organizations, all with the mission of achieving the Triple Aim (better patient experience, better population health, and lower healthcare costs for all). TAP emphasizes the importance of creating strong, front-line focused company cultures that enable high-quality patient care.