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Market President

Cleveland, Ohio

About the Role 

Steadfast Health is seeking a Market President for Northeast Ohio, a dynamic executive who will lead the strategic and operational growth of this priority region. Reporting directly to the CEO and serving as a key member of the Executive Leadership Team, the Market President will be responsible for overseeing all clinics and facility administrators in the region, ensuring best-in-class patient care, strong operational performance, and deep local engagement. 

This is a pivotal role with the opportunity to shape the future of Steadfast’s local and national footprint. The ideal candidate is a mission-driven, community-minded operator with experience leading multi-site, brick-and-mortar healthcare delivery, particularly within substance use disorder treatment and outpatient care. 

Note: While this role is technically remote, the Market President must reside in Northeast Ohio and spend significant time in clinics and the community. 

Responsibilities (include but are not limited to): 

Regional Strategy & Market Growth 

  • Serve as the executive lead for the Northeast Ohio market, setting strategic priorities and driving performance across the region. 
  • Own the regional P&L and lead budgeting, forecasting, and financial performance to ensure sustainable growth. 
  • Develop and execute scalable playbooks for new clinic launches, partnering cross-functionally with Real Estate, Business Development, Clinical, and the People and Compliance teams. 

Clinic Oversight & Operational Excellence 

  • Directly manage Facility Administrators (FAs), empowering them to run day-to-day operations with excellence. 
  • Ensure clinics deliver high-quality, low-barrier care with integrity, efficiency, and compliance. 
  • Implement systems and processes that support consistency, performance tracking, and rapid learning across sites. 

Team Leadership & Culture Building 

  • Hire, coach, and grow a mission-driven team of clinic leaders; model Steadfast’s values and hold others accountable to them. 
  • Champion a collaborative, purpose-driven culture that values both operational discipline and human connection. 
  • Ensure strong onboarding, development, and retention of clinic staff. 

Community & Partnership Development 

  • Build and maintain deep relationships with local hospitals, referral partners, community orgs, and advocacy groups. 
  • Represent Steadfast externally with authenticity, professionalism, and a commitment to collaboration. 
  • Partner with internal business development leaders to grow referral pipelines and drive patient access. 

Enterprise Leadership 

  • Contribute to company-wide strategic initiatives as a member of the executive team. 
  • Collaborate with peers across markets to share learnings, iterate on playbooks, and continuously raise the bar. 
  • Serve as a trusted advisor to the CEO and a future leader of the company as Steadfast grows nationally. 

 

Qualifications: 

  • Proven track record of progressive, operational leadership experience in multi-site, outpatient healthcare services, including exposure to SUD treatment (both OBOT and OTP).  
  • Strong track record of P&L ownership, clinic-level operational leadership, and team development. 
  • Demonstrated success launching, growing, or scaling healthcare delivery models in early-stage or de novo environments. 
  • Deep understanding of healthcare regulations, compliance, and quality standards, especially within SUD treatment. 
  • Entrepreneurial spirit and ability to lead in ambiguous, fast-moving environments. 
  • Exceptional interpersonal and communication skills; natural relationship-builder and team unifier. 
  • Deep ties to or understanding of Northeast Ohio communities, with a passion for advancing health equity in underserved areas. 
  • Genuine commitment to Steadfast Health’s mission and values. 

Travel Requirements: 

  • Ability to travel frequently throughout the Northeast Ohio region (clinic visits, community engagement, team development). 
  • Occasional travel to other markets or national team meetings. 

Benefits Include: 

  • Backed by Top-Tier Investors: Join a people-first, people-centered startup supported by Triple Aim Partners and Google Ventures, giving you the stability of experienced healthcare investors and the excitement of building from the ground up with a collaborative, mission-driven team. 
  • 401K match 
  • Equity participation and incentive plans 
  • Generous PTO and flexible paid holidays 
  • Paid volunteer time 
  • Medical, dental, vision coverage, and Employee Assistance Program (EAP) 
  • 100% employer-paid short and long-term disability, and life insurance 
  • As the Market President, you will be at the forefront of our expansion efforts, leading with vision, strategy, and a commitment to providing life-changing treatment for those affected by Substance Use Disorder. This is not just a role - it’s an opportunity to shape the future of healthcare delivery in a high-growth market, while making a profound, lasting impact on the lives of those we serve. 

Physical Requirements: 

  • Prolonged periods of sitting or standing at a desk and working on a computer. 
  • Ability to remain on your feet for extended periods, including walking and standing during clinic operations. 
  • Ability to operate standard office equipment, including a computer, keyboard, mouse, phone, and printer. 
  • Ability to read and analyze data on screens and in reports, ensuring attention to detail and accuracy in operational and financial oversight. 
  • Ability to communicate clearly and effectively in meetings, both in-person and virtually, with employees, partners, and stakeholders. 
  • Occasional lifting of office supplies or clinic materials up to 20 pounds. 
  • Ability to participate in virtual meetings with audio components (e.g., Zoom or Teams), and communicate effectively in a variety of settings, including group meetings, one-on-one conversations, and team calls. 

 

 

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