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Operations Director, EverSet Health

Chicago, IL

EverSet is transforming the chiropractic industry by empowering practices to reach their full potential. Despite clinical evidence supporting chiropractic care, 88% of the population doesn't utilize these services, leaving a vast opportunity untapped. Running a chiropractic business is no small feat—most practices operate with limited back-office support and minimal marketing resources, often relying on a single administrative staff member. Reimbursable services, which could significantly boost fiscal health, are underutilized due to widespread misinformation about their clinical benefits. EverSet addresses these challenges by providing the tools, resources, and strategic guidance that chiropractic practices need to thrive, breaking down barriers to growth and expanding their impact in the healthcare landscape. 

About the Job:

As our Operations Director, you will be one of the first hires at EverSet, playing a pivotal role in integrating newly acquired chiropractic clinics into our operational framework. Working closely with the CEO, you will be responsible for aligning existing clinic processes with the EverSet playbook, ensuring smooth day-to-day operations, and driving key performance metrics. You will mentor clinic managers, developing them into regional champions, and oversee financial and operational functions. This position offers a unique opportunity for a hands-on, strategically-minded leader to help build and scale a growing business in a dynamic startup environment. You will report directly to and collaborate closely with the CEO, primarily in the greater Chicago area or Wisconsin in a hybrid role. 

What you will do

  • Oversee the integration of newly acquired chiropractic clinics into the EverSet operational playbook, ensuring alignment with company standards and best practices
  • Monitor key performance indicators (KPIs) such as patient visits, scheduling, and collections, holding clinic staff accountable for achieving targets
  • Identify and mentor clinic managers, fostering their growth into regional champions capable of leading multiple locations
  • Manage basic financial functions, including accounts payable, and ensure clinics operate within budgetary guidelines
  • Address and resolve operational challenges that arise in a startup environment, adapting to the evolving needs of the business

What you will need

  • 3-8 years of experience in healthcare operations, consulting, strategic management, or related roles, ideally within a clinical or outpatient setting
  • Proven track record in integrating and managing day-to-day operations, preferably in a fast-paced or startup environment
  • Strong experience in overseeing and developing  internal and external relationships, including negotiations with providers, vendors, suppliers, and other key stakeholders
  • Undergraduate or postgraduate education in business, healthcare management, or a related field is preferred but may be substituted with experience
  • Familiarity with financial management and accountability, including basic accounts payable functions, is highly desirable
  • Flexibility to meet changing business demands over multiple locations

What you will bring to the table

  • You have hands-on practice management skills
  • Experience or ability to learn practice management and revenue cycle management software
  • You have operational planning skills to help the business reach company stated goals
  • You have the ability to organize and communicate effectively in a highly ambiguous environment
  • You are a team player that can be a leader both internally and externally

Who you are

  • Ensures Accountability: You act with a clear sense of ownership, and follow through on commitments. 
  • Communicates Effectively: You are effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels.
  • Action-Oriented: You readily take action on new opportunities with a sense of urgency, high energy, and enthusiasm. You display a can-do attitude and step up to handle tough issues.

You will work out of one of the following locations:

  • Hybrid: Illinois, Wisconsin

Additional Information

Full-time base salary range of $82,000 - $100,000 plus equity

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