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CEO & Technical Founder, AI Chat-Based Care

Remote

About The Job

Chat-based care has the potential to vastly improve healthcare access, affordability, and outcomes by making care more convenient and efficient than ever before. Redesign Health is excited to invest in the rise of asynchronous and chat-based care, and the significant transformation of the healthcare industry it represents.

Redesign Health is seeking a technical Founder to lead this new venture. This leader will build and scale innovative technology and services, to power the coming wave of chat-based care and transform healthcare around the world.

Why now

  • Market Potential: The adoption of chat-based care is expected to rise exponentially over the coming years, driven by access challenges, technological advancements, consumer preferences, regulatory shifts, and market dynamics. This represents a massive shift in healthcare delivery, and a massive opportunity, with chat-based care expected to become a dominant modality and entry point to the healthcare system.
  • Technological Innovation: Project Slide will leverage cutting-edge advancements in generative AI and automation to drastically improve provider efficiency and enhance patient experience and outcomes. The ability to automate and streamline patient interactions makes this a highly scalable solution.
  • Consumer Appeal: There is strong consumer demand for more convenient, digital-first healthcare solutions, particularly among younger demographics. The model aligns with growing preferences for on-demand, chat-based interactions over traditional in-person or video visits.
  • Regulatory Tailwinds: Post-COVID regulatory shifts are increasingly favorable to virtual care models, including asynchronous and chat-based care. The Project Slide is well-positioned to benefit from these changes, which include broader telehealth payment parity and expanded billing for patient messaging.
  • Mission Driven: Project Slide envisions a future where healthcare is more convenient, accessible, and affordable, and is well-positioned to make a meaningful impact across these areas.

What you’ll do

  • As the founder of this company, you’ll set the vision, define the strategy from launch to scale, and build early versions of the product to test and iterate. 
  • Most importantly, you will identify the right problems to solve, conduct user and market testing, and iterate quickly to find product-market-fit.
  • As the founder, you will build the business from the ground up with full responsibility for every aspect of the new company. 

What you’ll need:

  • Required Background
    • Leading/Owning Software Development End to End: Background in developing consumer-facing software products, with an understanding of user experience design and user/customer acquisition.
    • 0-1 or Rapid Growth Leadership: Leadership role in driving business results in an early-stage rapid growth context. 
    • Scaled value with finite resources: Successfully scaled a product or service in a resource-constrained context. 
    • Go-to-Market: Contributed to the strategy and execution of bringing a product or service to market through segmenting customers, testing distribution channels, applying different marketing tactics, and/or direct customer interactions.
  • Preferred Background
    • AI/Generative AI: Experience in building AI-driven software, particularly those involving large language models (LLMs), automation of healthcare workflows, and consumer chatbots in highly regulated industries.
    • Healthcare Technology: Cursory understanding of healthcare systems, including EHR integrations, telehealth platforms, and HIPAA-compliant technologies.
    • Build & Scale: Developed a product or service to meet market needs and then adapted it to grow the customer base and revenue.
    • Regulatory Compliance: Ability to understand and navigate a complex mix of local, state, and federal regulatory requirements.
  • Skills & Attributes
    • Relentlessness: A combination of perseverance, urgency, and decisiveness; it is an unwavering determination to achieve goals despite obstacles, making prompt and firm decisions along the way.
    • Versatility: The ability to adapt and learn new skills to take on a variety of roles and responsibilities across contexts.
    • Strategic Thinking: The ability to rationally analyze and flexibly navigate complex information, envision long-term opportunities and goals, and develop a path forward to achieve those goals with an agile and dynamic mindset.
    • Customer Orientation: A focus on deeply understanding and responding to customer needs and feedback to drive product development, improve user experience, and foster commitment.
    • Growth Mindset: The belief in one’s ability to improve through continuous learning, resilience, and adapting to change. 

Why Redesign

  • Founders have partnered with Redesign Health to launch over 60 startups since 2018, and in doing so have developed expertise in building new companies from 0 to 1
  • Redesign Health’s broad network of advisors, investors, and healthcare incumbents enable Founders to open doors and accelerate traction for their businesses 
  • Founders have seed capital on day-1 with the opportunity to unlock additional capital based on their venture’s performance and traction
  • Redesign Health’s platform supports Founders with best practices for 0 to 1 builds and scale
  • Founders join the Redesign Founder Community of high-performing leaders transforming every aspect of healthcare

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Redesign Health is a proud Equal Opportunity Employer – we recruit, train, compensate, and promote our team members based on qualifications. We know how important it is not only to include, but to actively seek out a diversity of opinions and voices.

We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.

About Redesign
Redesign Health is a healthcare innovation platform. We bring together entrepreneurs, industry experts, and investors to launch companies that transform the healthcare system and empower people to live their healthiest lives. Our companies include Calibrate, Jabra, Vault Health and Jasper. We’re funded by permanent capital from world-class institutional investors and entrepreneurs.

At Redesign Health, we’ve unlocked healthcare innovation at scale, and a key aspect of progress toward our mission of redesigning health for everyone is understanding the impact the companies we create have on the healthcare industry and the people who use it. 

All of Redesign Health's research and investment is aimed at transforming the healthcare system. Every idea funded by Redesign Health aims to improve the health of our population, reduce the cost of care, and transform the experience of patients and providers. 

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