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Associate Manager, Software Engineering - Remote

United States (Remote)

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.  In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. 

About the Role

Steer is seeking a skilled and dynamic Associate Engineering Manager to lead and inspire a team of software developers. As a manager, you will play a hands-on role in designing, developing, and delivering a commercial CRM solution for the automotive service industry. In addition to your technical expertise, you will be responsible for guiding and managing the team, fostering collaboration, and ensuring the successful execution of projects while promoting the growth and professional development of team members.

This role will be 60% hands-on and 40% people-management focused and report to the Director of Engineering.

  • Technical Leadership: Provide expert guidance, utilizing your in-depth knowledge of C#, Typescript,  ASP.NET, React, or related technologies to drive the team's technical decisions and solve complex challenges.
  • People Management: Lead, mentor, and motivate a team of software engineers, fostering a positive work environment and promoting their professional growth. Conduct regular one-on-one meetings, provide constructive feedback, and support team members' career development.
  • Resource Planning: Collaborate with product managers, engineering leadership, and peer team leaders to clarify scope, requirements, and timelines. Take ownership of resource allocation within your team to ensure features are shipped in time with the product roadmap.
  • Code Review and Quality Assurance: Conduct thorough code reviews to maintain quality standards, optimize performance, and ensure maintainability. Implement best practices and ensure the team adheres to established guidelines.
  • Architectural Design: Design cloud-scale, service-oriented architectures and patterns 
  • Collaboration: Foster effective collaboration with cross-functional teams to ensure seamless integration with our platform and deliver exceptional user and developer experiences.
  • Documentation: Maintain clear and comprehensive technical documentation, including design documents, architectural diagrams, and API specifications, to facilitate collaboration and knowledge sharing.
  • Stakeholder Communication: Engage with product and engineering leadership, providing progress updates, risks, and opportunities. Collaborate with other team leaders to align engineering efforts with our product roadmap.

 

You Have

Must have:

Minimum of 8 years of experience with .NET development, with a firm grasp of C#, ASP.NET Core, APIs, Entity Framework, or related technologies.

  • Experience with directly managing people or cross-functional projects.
  • Experience working on Commercial / ISV software products.
  • Solid understanding of design patterns and best practices relevant to commercial software development. 
  • Demonstrated understanding of SQL and NoSQL databases.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse and dispersed teams.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse and dispersed teams.
  • A fanatical devotion to delivering top-tier user and developer experiences.

Nice to Have

  • Experience working with REST or OData APIs.
  • Experience developing both remote APIs and local Windows agents. 
  • Experience leading on distributed teams.
  • Experience with Microsoft Azure or Amazon Web Services (AWS)
  • Familiarity with the Independent Automotive Service industry. 

 

We Offer

  • 100% remote work
  • Health, Dental & Vision Insurance
  • Unlimited vacation time
  • Health days
  • Generous Parental Leave
  • 401k
  • Learning Stipend
  • WFH Equipment
  • Chance to work with the latest technology
  • A collaborative and innovative work culture
  • Opportunities for career growth and development

Why Join Steer?

At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. 

Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.



We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

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