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Senior/Principal Product Manager, WMS

Atlanta, GA, Remote

Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.

With Stord, brands can sell more, save money, and reduce headaches.With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, Native, Tula, American Giant, and more trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.

Join us to help empower commerce brands with the best end-to-end customer and delivery experience.

About the Senior/Principal Product Manager Position:

Stord is transforming the face of supply chain management with our modern platform of tools covering Order Management (OMS), Warehouse Management (WMS), Consumer Experience (Pre/Post Purchase), Demand Planning, and more. Our Product team is dedicated to solving complex challenges in an industry dominated by outdated software, empowering our customers to Sell More, Save Money, and Reduce Headaches.

We're searching for a passionate and experienced Senior Product Manager to lead the charge for our WMS product. This isn't just about managing a product; it's about revolutionizing how we do fulfillment and building the most powerful omni-channel WMS the industry has seen. You'll be the driving force behind our WMS strategy, roadmap, and feature prioritization, working hand-in-hand with engineering, design, and our operations teams to deliver solutions that make a real difference for our customers.

At Stord, our Product Management team has a front-row seat to the action. You'll see your product in motion every day within our own fulfillment operations, and will be able to drive meaningful improvements to our operational efficiency and customer experience. This unique perspective will allow you to deeply understand the needs of the business, ensuring our WMS delivers unparalleled efficiency, flexibility, and scalability but will also allow you to operate at scale with access to industry experts who understand exactly what you are building and why.

What You'll Do: 

  • Set the vision, lead the way: Develop and communicate a clear and inspiring vision for Stord's WMS, guiding the strategic direction of the product. This is primarily an internal tool but it by no means takes a back seat as it is the heart of our fulfillment operations.
  • Own the roadmap: Create and maintain a prioritized roadmap that aligns with Stord's business goals and meets the evolving needs of our customers. Partner with our operations team to prioritize the features that have the biggest impact, helping scale Stord’s operations.
  • Stay ahead of the curve: Continuously research and analyze industry trends, competitive landscape, and emerging technologies in the WMS space. Work with our industrial engineering and continuous improvement teams to explore new, innovative ways to drive excellence in the warehouse.
  • Capture the voice of the customer: You’ll have unparalleled access to industry experts who have worked across multiple WMSs and warehouses over the years, including some of the best in the business. Partner closely with them to gather requirements, translate them into user stories, and prioritize features for development.
  • Collaborate across the board: Work hand-in-hand with engineering, design, sales, marketing, and customer success to ensure seamless product development and launch.
  • Measure and optimize: Track key performance indicators, gather feedback, and identify areas for continuous improvement. The great thing about Supply Chain is that it is measurable. You can see an immediate impact and pivot if needed.
  • Be the WMS authority: Develop deep expertise in Stord's WMS technology and its role within the broader supply chain ecosystem.

What You'll Need:

  • Proven experience: 5+ years of product management experience in supply chain and WMS solutions.
  • Real-world expertise: Hands-on experience in warehouse operations, including receiving, putaway, picking, packing, and shipping. You know how a warehouse works, not just in theory.
  • Technical proficiency: Solid understanding of WMS functionalities, integrations, and data flows.
  • Strategic mindset: Ability to translate business needs into a concrete product strategy and roadmap.
  • Customer obsession: A passion for understanding and solving customer challenges.
  • Exceptional communication: Ability to clearly articulate product vision, strategy, and requirements to diverse audiences.
  • Data-driven decision making: Ability to use data to inform product decisions and measure success.
  • Leadership and collaboration: Ability to influence and work effectively with cross-functional teams.

This role is for someone who thrives in a dynamic environment. You'll be working directly with our operations and implementations teams day in and day out, ensuring our WMS meets their needs and exceeds expectations. We're looking for a leader who isn't afraid to roll up their sleeves and get involved in the details.

Preferred Experience:

  • Prior startup experience and familiarity with its fast-paced dynamics.
  • Experience with omni-channel & multi-tenant fulfillment strategies.
  • Experience working with 3PLs and understanding their specific WMS needs.
  • MBA or Master's degree in a related field.

Culture Snapshot:

Our team is passionate about sitting at the intersection of enterprise technology and global logistics. The Stord company culture is electric, and we are proud to offer a career experience that will make you excited to come to work every day. We are creating an environment of continuous improvement through collaboration and diverse thinking by solving challenging problems and working with talented and smart colleagues. At Stord you will have daily opportunities to learn and inspire those around you. You will be surrounded by a team of self-starters who are motivated to have an impact through driving results.

Below are a few perks of joining our team: 

  • Competitive salary and bonus
  • Friendly, Passionate, and Intelligent Employee Base
  • Creative Problem Solving and Entrepreneurial Thinking
  • Fast-Paced Environment
  • Low-Ego, Solution-Driven Culture
  • Community Involvement and Volunteer Opportunities
  • Employee Resource Groups: Women of Stord, JEDI (Justice, Equity, Diversity, & Inclusion), Stord-Serves, & More

Benefits:

  • 401(k)
  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Health Savings Account (HSA) option
  • Employee Assistance Program (EAP) - Mental Health Resources
  • Paid Parental Leave
  • Gym Stipend
  • Paid Time Off
  • Paid holidays
  • And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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