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Product Manager, WMS

Atlanta, GA, Remote

Stord is the leading commerce enablement provider of fulfillment services and technology that powers seamless checkout and delivery experiences for high-volume mid-market and enterprise brands across all channels. Stord manages over $5 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.

With Stord, brands can sell more, save money, and reduce headaches.With Stord, brands can increase cart conversion, improve unit economics, and drive customer loyalty. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, Native, Tula, American Giant, and more trust Stord to make their supply chains a competitive advantage. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, and Salesforce Ventures.

Join us to help empower commerce brands with the best end-to-end customer and delivery experience.

We are seeking a driven and dynamic Product Manager to play a critical role in advancing our Warehouse Management System (WMS) platform. This role demands a hands-on approach, requiring on-site presence in the warehouse at least three days per week to closely observe workflows, gather real-time feedback, and iterate rapidly on feature development to reduce the cycle time between product feedback and rollout.

As a Product Manager at Stord, you will be at the forefront of optimizing warehouse operations, collaborating closely with fulfillment teams and engineering to deliver solutions that directly impact key operational metrics like throughput, accuracy, and efficiency. Whether addressing internal operational needs or delivering scalable SaaS solutions for brands and 3PLs, your work will have a tangible impact on how modern warehouses operate.

In our fast-paced environment, it’s essential that you’re someone who thrives on getting things done and moving quickly to solve challenges. This role blends technical problem-solving, warehouse process optimization, and stakeholder engagement, ensuring our platform continues to drive measurable value across the supply chain.

 

*Only considering candidates located in Atlanta, GA, New Haven, CT, or candidates willing to relocate to one of these locations* 

 

What You’ll Do:

  • Translate operational needs into actionable product requirements, ensuring alignment with ROI and prioritization of impactful features.
  • Work closely with internal teams—especially operations—to understand warehouse processes and quickly implement solutions that enhance efficiency and optimize key metrics like Orders Per Hour (OPH), Units Per Hour (UPH), and Cycle Time.
  • Ship innovative features, focusing on internal WMS tools, from ideation through development to launch, ensuring alignment with warehouse operations.
  • Spend at least three days a week onsite at the fulfillment center to observe workflows, gather real-time feedback, and improve the product.
  • Collaborate with Engineering, Design, and Operations to define clear, actionable requirements for new features and enhancements.
  • Scope and document user stories and technical requirements with precision, facilitating seamless communication with engineers.
  • Regularly reprioritize and stack rank the product backlog based on internal team feedback, operational impact, and company goals.
  • Focus on rapid iteration to reduce cycle time between product feedback and feature rollout.
  • Become a subject matter expert in warehouse operations and how Stord’s WMS fits into broader supply chain workflows.
  • Use data-driven insights and qualitative feedback to adjust the roadmap and align with operational priorities.
  • Continuously enhance your understanding of Stord’s competitive position and ensure our product delivers value across internal and external use cases.

 

What You’ll Need:

  • A background in supply chain operations or hands-on experience working with Warehouse Management Systems (WMS), either as a Product Manage, SuperUser, Solutions or Implementation Engineer.
  • Familiarity with warehouse workflows, operational metrics (OPH, UPH, Cycle Time, etc.), and a strong focus on improving efficiency.
  • A practical, solutions-oriented mindset with the ability to take direction from operations teams and quickly translate their needs into deliverables.
  • A passion for working on internal tools and prioritizing operational impact.
  • Ability to prioritize ruthlessly, balance competing demands, and ensure alignment between engineering efforts and operational goals.
  • Willingness to spend a minimum of three days per week onsite in the warehouse to immerse yourself in workflows and collaborate closely with the team.
  • Self-starter mentality with the capacity to thrive in a fast-paced, resource-constrained environment.
  • Excellent communication skills to align cross-functional teams and articulate requirements effectively.

Culture Snapshot:

Our team is passionate about sitting at the intersection of enterprise technology and global logistics. The Stord company culture is electric, and we are proud to offer a career experience that will make you excited to come to work every day. We are creating an environment of continuous improvement through collaboration and diverse thinking by solving challenging problems and working with talented and smart colleagues. At Stord you will have daily opportunities to learn and inspire those around you. You will be surrounded by a team of self-starters who are motivated to have an impact through driving results.

Below are a few perks of joining our team: 

  • Competitive salary and bonus
  • Friendly, Passionate, and Intelligent Employee Base
  • Creative Problem Solving and Entrepreneurial Thinking
  • Fast-Paced Environment
  • Low-Ego, Solution-Driven Culture
  • Community Involvement and Volunteer Opportunities
  • Employee Resource Groups: Women of Stord, JEDI (Justice, Equity, Diversity, & Inclusion), Stord-Serves, & More

Benefits:

  • 401(k)
  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Health Savings Account (HSA) option
  • Employee Assistance Program (EAP) - Mental Health Resources
  • Paid Parental Leave
  • Gym Stipend
  • Paid Time Off
  • Paid holidays
  • And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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