Fraud Prevention Operation Sr Manager Business Analyst

About Stori

Stori is a fast-growing, venture-backed financial technology company, on a mission to democratize credit access for 400 million underbanked LatAm consumers. Stori currently operates in Mexico and has a global team with offices in Arlington Virginia, Mexico City, and Asia. We have quickly made our mark as one of the top digital banks in Mexico with more than two million applicants for our credit card product since launching.

Stori is one of the top-funded startups in the region with US$250 million raised to date. We are backed by top global venture capital funds, such as GGV Capital, GIC, Lightspeed Venture Partners, General Catalyst, Goodwater Capital, Mexico’s Tresalia Capital, Vision Plus Capital, BAI Capital and Source Code Capital; who have successfully invested in startups such as Affirm, Airbnb, Alibaba, Stripe, and TikTok.

Stori has a standout founder team among fintechs, leveraging 100+ years of accumulated experience in consumer finance, banking and technology across Mastercard, Intel, Capital One, Morgan Stanley, GE Capital, and HSBC in the U.S., Mexico and Asia. The team has launched and managed many multi-million-customer credit card products globally, providing a wide breadth of experience and knowledge to our team.

We welcome diversity of background, experience and thinking. Storians are passionate about our mission and take pride in the products we build. Our culture thrives off of a flat structure and an inclusive environment where all of our employees can be their authentic selves, with boundless opportunities for professional growth.

Job Summary:

We are seeking an experienced and dedicated Business Analyst to lead our Credit Card Fraud Prevention Analyst Team. As the Team Lead, you will be responsible for overseeing a team of analysts, designing and implementing fraud prevention strategies, and ensuring the security and integrity of our organization's operations, with a specific focus on deposit fraud prevention. The ideal candidate will have a deep understanding of Credit Card fraud detection techniques, excellent analytical skills, and the ability to lead and inspire a team.

Key Responsibilities:

Data Analysis and Monitoring:

Analyze large datasets to identify patterns, anomalies, and trends that may indicate fraudulent activity.

Set up and maintain real-time monitoring systems to detect and respond to potential fraud incidents promptly.

Leadership Skills: Effective leadership is essential. You should be able to inspire and motivate your team, set clear goals, and provide guidance to achieve them. This includes managing team dynamics and resolving conflicts.

Risk Assessment:

Quantify and assess the risk associated with various business processes and transactions.

Prioritize fraud prevention efforts based on risk assessments.

 

Behavioral Analysis:

Create user and transaction behavior profiles to detect deviations from normal patterns.

Collaborate with cross-functional teams to design and implement fraud detection strategies.

 

Optimizing Fraud Prevention Strategies:

Analyze the effectiveness of fraud prevention strategies and make recommendations for optimization.

Collaborate with stakeholders to implement and refine prevention methods.

 

Compliance and Reporting:

Ensure compliance with relevant regulations and internal policies.

Prepare and present reports on fraud prevention measures and incidents.

Communication Skills: Strong written and verbal communication skills are vital. As a manager, you'll need to convey complex information clearly and concisely, both within your team and when collaborating with other departments or stakeholders.

 

Team Collaboration: Foster a collaborative environment where team members can share ideas, insights, and work together effectively.

 

Requirements:

• Bachelor's degree in a related field (e.g., Finance, Business, Computer Science).
• Proven experience 3 years in Credit Card fraud prevention and analysis, with a successful track record.
• Strong leadership and team management skills.
• Proficiency in data analysis tools such as Python and SQL, and data visualization tools.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of deposit fraud detection software and technologies.
• Familiarity with compliance and regulatory requirements in the industry.
• Exceptional communication and presentation skills.
• High level of English

What we offer

• Make a positive impact on the lives of our customers via financial inclusion
• Professional development opportunities 
• International exposure & work experience
• Company swag
• Legally required benefits