Back to jobs

Senior Revenue Operations Specialist

About Stork Club

Stork Club is a next-generation family-building and reproductive health benefits provider on a mission to revolutionize health insurance from the inside out. We empower businesses to attract top, diverse talent, achieve superior clinical outcomes, and significantly reduce healthcare costs—particularly in family-building, a $130B annual expense.

Spanning fertility, maternity, and hormone support, our end-to-end support prioritizes proactive and personalized support to members worldwide. Stork Club not only drives better health outcomes but also provides unmatched care, convenience, and cost savings for employers and their employees.

Our impact is felt deeply by our members, with one sharing, “I'm so happy that my company switched to Stork Club before I quit trying. The level of care I received after the switch was leaps and bounds better than anything I’d experienced before, and I completely attribute our success to Stork Club and our clinic.”

We’re more than just a benefits provider—we are a catalyst for change in healthcare. Trusted by industry-leading employers, we’re backed by a $30M Series A led by General Catalyst. We’re in rapid-scale mode and are looking to grow our team to help us reach the next level.

 

 

About the Role

We're seeking a data-driven, hands-on professional to take ownership of our revenue cycle at Stork Club. The ideal candidate has experience in working in a fast moving organization, with an obsession with quality and a high level of detail orientation. We're looking for someone with strong analytical skills, excellent written and verbal communication abilities, and a proactive approach to problem-solving with an eye for process improvement. 

 

The successful candidate will own all aspects of the revenue cycle, including transaction processing, stakeholder relationships, and payment management and will be a critical contributor to the Revenue Operations team. Experience in healthcare is not required, but a quick learner who can adapt to our unique industry challenges is essential. You want to continue your career in a fast-paced startup with individual responsibility for the end result and outcomes of your domain. 

 

This role will evolve as we move towards automating our processes in a no-code and engineered environment. 

 

Responsibilities

  • Process authorizations and claims, including payments, daily
  • Communication with various internal and external stakeholders to solve problems and resolve issues
  • Review, analyze and interpret data related to the financial health of the business
  • Suggest process improvements and optimizations for the revenue cycle process
  • Implement strategies to manage claims denials and collect on outstanding payments in a timely manner
  • Collaborate with other members of the Revenue Operations teams to achieve company OKRs
  • Work with the Engineering team to identify and implement technological solutions to improve operational efficiency

 

About You

  • 3+ years of experience in operations or process improvement
  • Strong analytical and problem-solving skills, with a data-driven approach to resolving complex issues
  • Excellent communication and stakeholder management abilities, adept at providing top-notch customer service
  • A quick learner, able to quickly adapt to new technologies and industry-specific processes
  • Detail-oriented with a commitment to accuracy, efficiency, and compliance
  • No-code automation skills are a plus

 

Benefits

  • Competitive compensation.
  • Equity.
  • Apple workstation.
  • Remote work from home, forever.
  • Bi-Annual team off-sites in beautiful locations.
  • Flexible vacation policy.
  • Health, dental, and vision insurance, HSA, and FSA.
  • Fertility benefits and generous maternity leave.
  • 401k retirement savings plan.
  • Home office allowance.
  • …and more!

 

 

Stork Club is dedicated to building a diverse, inclusive team. We encourage candidates from all backgrounds to apply and join us in our mission to redefine family care.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Stork Club’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.