Back to jobs

Colleague Technical Consultant

Remote

SIG doesn't just provide consulting services; we solve problems. We are a team of dedicated professionals deeply committed to excellence and innovation. For over 35 years, we have been a trusted partner to more than 900 colleges and universities worldwide, offering comprehensive strategy, implementation, and managed support. 

We prioritize client satisfaction, integrity, and expertise in higher education. We embrace diversity, collaboration, and personal growth in our inclusive environment.

Position Summary 

As an Ellucian Colleague Technical Consultant, you will play a vital role in supporting, enhancing, and integrating the Ellucian Colleague system for clients. We seek a self-directed professional with specialized programming or system administration/integration skills, who can also bring knowledge of the other area. You will work closely with our clients to understand their needs, configure the system, and provide ongoing technical support. This role offers two primary areas of specialization:

1. Programming and Development Focus – Candidates with expertise in Colleague programming, particularly in Envision and UniBasic, who are also open to learning or have experience with tools like React and JavaScript for Ellucian Experience SDK card development. Prior experience with these tools is a plus, but a willingness to learn and apply them is equally valuable.

2. System Administration and Integration Focus – Candidates skilled in system administration, updates, integration management, and API configurations will ensure reliable operations and data flows within Colleague. Familiarity with Colleague programming tools and some experience in Envision or UniBasic development will be beneficial.

Key Responsibilities

  • Implementation and Configuration: Collaborate with and assist clients with implementing Colleague software suite and connected applications. 
  • Client Consultation: Engage with clients to understand their specific requirements, provide recommendations, and ensure that solutions align with their business processes.
  • Technical Support: Provide ongoing technical support and troubleshooting for the Ellucian Colleague system, resolving issues promptly and efficiently.
  • Project Management: Manage multiple project timelines and deliverables, setting priorities and ensuring that all milestones are met and client expectations are exceeded.
  • Troubleshoot: Offer innovative solutions to clients’ technical requests on their Colleague software suite. 

Required Qualifications:

  • Ellucian Colleague Knowledge: Strong understanding of Colleague’s functional and technical aspects, with the ability to configure, extend, and integrate system capabilities effectively.
  • Programming Expertise (if applicable): 
    • Proficient in Envision and UniBasic for Colleague programming.
    • Familiarity or willingness to learn tools like JavaScript and React for Ellucian Experience SDK card customization.
  • System Administration & Environment Management (if applicable):
    • Experience with Colleague system administration, setup, and proactive monitoring.
    • Proficient in managing system backups, updates, and new release installations.
    • Experience with Colleague release installations, updates, and troubleshooting, ensuring smooth version transitions.
  • Ellucian Self-Service and Core Tools: Proficiency in Colleague Self-Service, Envision, Workflow, ELF programming, and Colleague Studio.
  • Customer-Centric Problem-Solving: Strong communication skills with a customer-service approach, capable of translating technical issues into clear, actionable terms for users.
  • Troubleshooting and Support: Ability to diagnose and resolve complex technical and functional Colleague issues.

Preferred Qualifications

  • Data Conversion and Migration: Hands-on experience with data migration/conversion processes geared towards SaaS migrations.
  • SQL Proficiency: Advanced skills in SQL for data queries, manipulation, and reporting.
  • API Integrations: Proficiency in configuring and troubleshooting API integrations (REST, SOAP).
  • Cloud and SaaS Solutions: Experience with cloud technologies (e.g., Azure, AWS) and SaaS deployments.
  • Single Sign-On (SSO): Experience with SSO implementation (SAML, OAuth).
  • Ethos Tools Expertise:
    • Ellucian Experience: Custom card development, UI enhancements.
    • Data Connect: Creation and management of integration pipelines.
    • Intelligent Processes: Automated workflows to streamline processes.
    • Insights: Leveraging data insights for decision-making.
    • Intelligent Learning Platform (ILP): Integration with learning management systems.

Travel Requirements: Willingness to travel up to 25% for on-site support and client engagement

This role is ideal for a versatile candidate with a primary specialization in either programming (Colleague, Envision, UniBasic) or system administration/integration and a commitment to learning and supporting the other area. Your technical skills and collaborative approach will contribute significantly to our goal of maintaining a robust, efficient, and user-friendly Ellucian Colleague system.

Pay and Benefits

  • The salary range is $90,000 to $125,000 + Annual Bonus
  • Health, Vision, Dental & Life Insurance
  • Short & Long Term Disability
  • Paid Parental Leave
  • 3 Weeks Vacation, Sick Leave & Paid Holidays
  • 401(K) with a 5% Employer Contribution
  • Pet Insurance

 

The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity/Affirmative Action Employer.

California Consumer Privacy Act Notice

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Strata Information Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.