Rent Payment Agent, Bogota

Job Description: Rent Payment Agent

We are seeking a Rent Payments Agent to manage rent processing, support tenants with payment inquiries, and ensure accurate financial records. The ideal candidate is detail-oriented, proactive, and skilled in problem-solving and customer service, ensuring timely payments, resolving discrepancies, and maintaining compliance with company policies and housing regulations.

Key Responsibilities

• Process and record rent payments accurately and on time. 
• Monitor outstanding balances and follow up on past-due accounts.
• Provide high-quality customer service to tenants regarding payment inquiries, statements, and payment plans.
• Maintain accurate tenant payment records and financial data.
• Assist with claims processing, eviction procedures, and account reconciliations.
• Collaborate with internal teams to resolve payment discrepancies and improve processes.
• Generate reports and analyze data to identify trends or potential risks.
• Ensure compliance with internal policies and regulatory requirements.
• Other related duties as assigned. 

Qualifications & Skills

• 2+ years of experience in rent collection, property management, customer service, or financial services. 
• Strong verbal and written communication skills, with the ability to handle customer interactions professionally.
• High attention to detail and problem-solving abilities.
• Proficiency in property management systems and Microsoft Office Suite.
• Ability to work independently while managing multiple tasks effectively.
• Experience handling financial transactions and maintaining confidentiality

Compensation & Benefits 

• Monthly salary: COP $2,850,000
• Includes mandatory benefits by law (prestaciones de ley)

Work Location 

• Hybrid role based in Bogotá, Colombia

Are you detail-oriented, customer-focused, and passionate about real estate? If so, we’d love to hear from you!

Job Type: Full-time

Ready to take the next step in your career? Apply today and join a team that values professionalism, efficiency, and excellence in property management!

EEOC:

Strategic Properties is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.