Back to jobs

Senior Product Researcher, Explore

San Francisco, CA

About This Role 

Strava is the leading digital community for active people with more than 135 million athletes, in more than 190 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love and/or what device you use. Everyone belongs on Strava when they are pursuing an active life.

Strava is growing! We are thrilled to be looking for an experienced Senior Product Researcher to join our growing Product Research team. This is an exciting opportunity to be a strategic research partner that can apply a “superpower” of understanding our users and collaboration with cross-functional partners to solve business challenges in a balanced way. This person will work closely with our Explore product teams, Product Researchers, and with teammates at all levels across Strava. Specifically, they will be the subject matter expert in driving our understanding of the exploration needs of our users and be responsible for evaluating our design decisions with users.

This role is based in our San Francisco, CA office with a hybrid in-office work requirement of at least 3 days per week.

For more information on compensation and benefits, please click here.

You’re excited about this opportunity because you will:

  • Work closely with our Explore teams to deeply understand the exploration needs of athletes although, at times, may also support other areas of the product
  • Meet users where they are by conducting in-the-field research
  • Partner with Product Management, Engineering, Design, Product Marketing and Analytics to identify and analyze product opportunities that will deliver significant user value
  • Lead all aspects of research efforts: scoping, recruiting, method selection, collection, analysis, and presentation
  • Ensure a healthy pipeline of mid- and longer-term research projects, from exploratory/foundational discovery to evaluative testing to beta-testing/go-to-market monitoring, that will help drive future innovation, and align with research and business objectives
  • Work with cross-functional partners throughout the product development process to engage them with research activities and outputs
  • Support Designers and Product Managers in conducting their own lightweight evaluative research and enable them to deliver impactful research insights
  • Collaborate inside and outside of the research team to identify and investigate topics/trends that are strategically relevant to the entire company
  • Evangelize sound research practices and general user-centricity throughout the company
  • Provide guidance to teams outside of project work to help them make sound decisions based on market, athlete, and product insights

We’re excited about you because you have:

  • 5+ years experience with human-centered, qualitative and quantitative research methodologies
  • Deep, hands-on experience and shareable examples of completing a variety of research projects from start to finish
  • Proven ability to engage collaborators and drive business-wide impact through research efforts
  • Exceptional communication skills (written and verbal), collaborative attitude, and ability to persuade and inspire project teams and collaborators of the value of a people-centered design approach
  • Detailed knowledge of research principles, methods, facilitation, and how qualitative research works in concert with quantitative data
  • Expertise with common research tools, both in-person and remote
  • Experience integrating multiple types of data (e.g. qualitative findings, market research, survey data, analytics, competitive landscape) into a singular strategic point of view
  • Deft ability to synthesize, shape, and share insights to convey clear direction and drive both actionable design recommendations as well as impact on Strava’s athletes
  • Capacity to creatively adapt methods and approaches to meet the unique constraints of a constantly evolving environment
  • Research experience in a digital startup environment is beneficial
  • Experience or expertise in subscription-based businesses is beneficial

About Strava

Strava is Swedish for “strive,” which epitomizes who we are and what we do. We’re a passionate and committed team, unified by our mission to connect athletes to what motivates them and help them find their personal best. With billions of activity uploads from all over the world, we have a humbling and adventurous vision: to be the record of the world’s athletic activities and the technology that makes every effort count.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage diverse teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

Despite challenges in the world around us, we are continuing to grow camaraderie and positivity within our culture, and we are unified in our commitment to becoming an antiracist company. We are differentiated by our truly people-first approach, our compassionate leadership, and our belief that we can bring joy and inspiration to athletes’ lives — now more than ever. All to say, it’s a great time to join Strava!

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

California Consumer Protection Act Applicant Notice

 

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Strava’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.