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Global Director of IT

San Francisco, CA

About this role

Strava is the app for active people. With over 150 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where connection, motivation, and personal bests thrive. No matter your activity, gear, or goals, Strava’s got you covered. Find your crew, crush your milestones, and keep moving forward. Start your journey with Strava today.

Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.

This role sits in the Strava Security and IT organization, which exists to protect and support Strava’s people, business, and data through integrated, proactive security practices. We work across all security domains, including, but not limited to, product security, vulnerability management, incident response, infrastructure, network, governance, and enterprise security.

We follow a flexible hybrid model that generally translates to around more than half your time on-site in our San Francisco office— three days per week. 

What You’ll Do: 

  • You enjoy designing and optimizing IT systems and processes across identity, device management, enterprise applications, and collaboration tools.
  • Thrive in high-visibility roles where strong communication and proactive alignment with executives, engineering, and operations are key.
  • You’re excited to automate IT workflows and improve service delivery through data, metrics, and thoughtful process design.
  • You want to play a central role in connecting and supporting the technology experience of both Strava and Runna employees globally.
  • Establish clear ownership, metrics, and escalation workflows across all IT domains—service desk, IAM, enterprise applications, device management, networking, and A/V.
  • Drive measurable improvements in system reliability, user satisfaction, and response times.
  • Deliver a consistent and secure IT experience across both Strava and Runna environments.
  • Automate repetitive IT processes, provisioning, and lifecycle management to improve scale and reduce risk.
  • Build strong, trust-based relationships with business and technical partners through clear, consistent, and transparent communication.
  • Lead and mentoring a small but high-performing IT team while setting a culture of service excellence and continuous improvement. 

What You’ll Bring to the Team:

  • Bring 10+ years of experience leading IT operations or enterprise technology functions in fast-scaling, global organizations.
  • Have deep technical expertise across service desk operations, IAM (Okta preferred), enterprise applications (Google Workspace, Slack, etc.), device management (Jamf, InTune), networking, and conference room A/V systems.
  • Have successfully led IT automation or digital transformation initiatives that improved efficiency and end-user experience.
  • Understand how to manage SaaS ecosystems and vendor relationships with an eye toward cost, reliability, and security.
  • Communicate with clarity and confidence across all levels of the organization, especially during high-impact or time-sensitive events.
  • Demonstrate a pragmatic, business-aligned mindset—balancing operational reliability, security, and user experience.
  • Are collaborative, approachable, and energized by working cross-functionally with engineering, finance, and legal teams.

Compensation Overview

At Strava, we know our employees are the most important ingredient to our success, and our compensation and total rewards programs reflect that. We take a market-based approach to pay, and pay may vary depending on the department and your location. Salary ranges are categorized into one of three tiers based on a cost of labor index for that geographic area. We will determine the candidate’s starting pay based on job-related skills, experience, qualifications, work location, and market conditions. We may modify these ranges in the future. For more information, please contact your talent partner.

Compensation: The starting base pay for this position is $235,000 - $250,000. This range reflects base pay only and does not include equity or benefits. Your recruiter can share more about the specific salary range for your location during the hiring process. 

 For more information on benefits, please click here.

Why Join Us?

Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals. 

Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.

When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.

Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.

Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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