Inside Sales Representative

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

About Stress-Free Auto Care

Stress-Free Auto Care is redefining automotive maintenance by making it convenient, transparent, and genuinely stress-free for our customers. With ambitious growth plans to expand beyond our current 22 locations, we're building a driven, enthusiastic team that thrives on providing exceptional customer experiences and achieving ambitious sales goals.

Position Overview

As an Inside Sales Representative, you'll play a pivotal role in driving revenue growth through proactive customer engagement, service consultation, and closing sales opportunities. This role involves communicating effectively with customers, understanding their automotive needs, presenting solutions, and ensuring a seamless sales experience.

Responsibilities

• Respond promptly and professionally to inbound calls, emails, and customer inquiries.

• Actively identify customer needs, recommend appropriate services, and clearly explain benefits and pricing.

• Utilize CRM software to document interactions, manage leads, and track follow-ups.

• Achieve monthly and quarterly sales goals, tracking performance against set KPIs.

• Collaborate closely with operations and service teams to ensure exceptional customer satisfaction.

• Continuously develop product knowledge to offer accurate, insightful information to customers.

• Conduct outbound calls to follow up on previous interactions, scheduled maintenance, and promotional opportunities.

Qualifications

• 1+ years of experience in inside sales, telemarketing, or customer service, ideally within automotive, retail, or a similar service-driven industry.

• Exceptional communication skills, both written and verbal.

• Strong interpersonal skills and comfort engaging customers in sales-oriented conversations.

• Ability to thrive in a target-driven environment, demonstrating resilience and adaptability.

• Familiarity with CRM platforms and basic sales tools (Salesforce or similar).

• Enthusiasm for cars, automotive services, or mechanical solutions is a plus.

Compensation & Benefits

• Competitive base salary plus attractive commission structure.

• Comprehensive benefits package including health, dental, and vision insurance.

• Paid time off and holiday pay.

• Professional growth opportunities within an expanding company.

Why Join Stress-Free Auto Care?

Join a rapidly growing, dynamic organization committed to innovation in automotive care. At Stress-Free Auto Care, you'll enjoy a vibrant team environment, career growth, and the satisfaction of contributing directly to company success.

*This position is available in the following states:

• Arizona
• Florida
• Indiana
• Michigan
• Minnesota
• Nebraska
• Nevada
• North Carolina
• South Carolina
• Texas

Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.