Automotive Assistant General Manager

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Job Overview 

Stress-Free Auto Care is a modern, tech-enabled shop that believes taking care of your car should be an easy and stress-free experience. We’re seeking an energetic, positive-minded Automotive Assistant General Manager who embraces challenges with enthusiasm and prioritizes guest satisfaction above all else. * Please note - this is a multi-site role which will require travel between our Service Centers in San Francisco and West of the Bay including (San Mateo, Menlo Park, Mountain-view & Sunnyvale, ). 

Benefits 

• Competitive Pay - $50k-$60k base + monthly bonus
• PTO & (6) Annual Paid Holidays
• Medical, Dental & Vision Insurance
• 401(k) Matching
• Paid Skills Enhancement Training
• Employee Discounts - Services & Parts
• Equipment/Toolbox Relocation Assistance
• Employee Referral Program 

*This position is available to start ASAP. Apply today!

Responsibilities

• Lead operations (scheduling, workflow, quality) while actively contributing to the shop’s success.
• Personally drive sales and revenue through lead follow-up, customer conversions, upsells, and local partnerships.
• Deliver measurable results tied to monthly sales targets, ARO, gross profit, and retention metrics.
• Be hands-on with customers — walk the floor, support service writing, and build lasting relationships.
• Uphold a customer-centric approach by ensuring prompt & courteous service.
• Coach and mentor team members in real time by working alongside them, not apart from them
• Address customer concerns & complaints on Yelp & Google Reviews through CDC (Complaints, Damages & Comebacks).
• Stay updated with industry trends, technological advancements, & other markets.
• Maintain accurate records of operations, financial transactions, & employee activities.
• Prepare regular reports for management regarding shop performance & key metrics.
• Ensure compliance with all legal & regulatory requirements.

Qualifications

• Prior experience as an Automotive Mechanic/Technician demonstrating strong knowledge of automotive systems and components
• Strong leadership and managerial skills with the ability to motivate and develop a team
• Valid driver’s license & clean driving record
• Excellent problem solving and diagnostic skills 
• Attention to detail and ability to work in a fast paced environment to meet or exceed hourly goals

Physical Requirements

• Occasionally lift and/or move over 50 pounds
• Be able to work with tools on vehicles lifted above their head
• Work in tight spaces as dictated by the vehicle's needed repair
• Have the needed dexterity in order to efficiently use hand-tools
• Walk/stand for the majority of the workday
• Drive manual transmission vehicles
• Keeping a brisk work pace in a high-volume environment
• Efficiently navigate a computer

Ready to Elevate Your Career? If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.