Senior Business Analyst, IT

Strive is an award winning Canadian residential mortgage lender obsessed with employee and customer satisfaction. Our mission is simple: to provide a better lending experience. We offer industry leading products and services to Canadian mortgage brokers and their clients with a focus on relationship building. Our company is committed to building a team-focused organization with bold goals and objectives to grow and reward staff excellence.

Location: Ontario

Reports To: Vice President, Engineering

Salary Range: $90,000 to $130,000

 
The Role:

Strive is seeking an IT Senior Business Analyst to play a critical role in building the next generation of lending technology platforms, and enterprise operations. This role sits at the intersection of business strategy, technology delivery, and regulatory compliance; translating complex business needs into clear, actionable requirements that drive high-quality outcomes.

The successful candidate will play a hands-on role in defining, refining, delivering core lending platform capabilities and brings deep experience in financial services, strong analytical and communication skills, and the ability to operate effectively in Agile environments.

The Opportunity

This is not a “write requirements and hand them off” role. You’ll be deeply embedded with product, technology, and business leaders, helping shape what we build and how we build it.

You will work on foundational technology initiatives across lending origination and servicing, influencing product direction, system design, and delivery outcomes. If you enjoy ambiguity, value collaboration, and like seeing your work quickly turn into real products, this role offers a meaningful opportunity to make an impact.

Who You’ll Work With

You will collaborate closely with:

• Business stakeholders across Lending, Operations, Risk, Compliance, and Finance
• Engineers, architects, developers and QA as part of Agile delivery teams
• Operations, risk, and compliance partners ensuring we build responsibly
• External vendors, technology and fintech partners, when needed

This role requires the ability to bridge business and technology, facilitate alignment, and drive clarity across diverse stakeholder groups.

What You’ll Do

• Partner with business and product teams to understand problems, opportunities, and priorities
• Elicit, analyze, and document business and technical requirements for complex initiatives
• Translate business needs into clear actionable user stories/requirements, functional and non-functional specifications, process flows, and data requirements
• Support Agile delivery through backlog refinement, sprint planning, and ongoing collaboration of requirements
• Partner with engineers and architects to ensure solutions are practical, scalable, and aligned with Strive’s technology direction
• Facilitate workshops and working sessions to define current-state and future-state processes
• Ensure requirements align with regulatory, risk, and compliance expectations
• Support data mapping, integration requirements, and system interoperability
• Contribute to continuous improvement of business analysis practices and standards
• Support testing and release activities, including UAT planning with business units, production readiness and defect triage
• Adapt quickly as priorities evolve, balancing speed with structure

Qualifications

• Bachelor’s degree in Business, Information Systems, Computer Science, or equivalent experience
• 5+ years of experience as a Senior Business Analyst in IT or technology delivery environments
• Strong experience in financial services, preferably lending, mortgages, banking, or capital markets
• Demonstrated experience working on platform implementations or modernization initiatives
• Solid understanding of Agile delivery methodologies (Scrum, Kanban, or hybrid models)
• Experience working in regulated environments, including risk, compliance, or audit considerations
• Experience leveraging AI tools for prototyping, requirements generation and validation
• Strong analytical skills with the ability to break down complex problems into clear requirements
• Strong understanding of system integrations, data flows, and SDLC
• Exceptional organizational, time-management, and communication skills along with strong attention to detail
• Experience with requirements management tools (e.g. Azure DevOps)
• Comfort working with ambiguity and evolving requirements
• Strong organizational and prioritization skills
• Ability to manage multiple priorities and operate effectively in a fast-paced environment

Nice to Have

• Exposure to data platforms, reporting, or analytics initiatives
• Azure Cloud technology experience
• Familiarity with reporting tools (e.g. Power BI, SSRS, SQL Server queries)
• CBAP, PMI-PBA, or similar certification
  
  

Employment Type

Full time with regular working hours (remote and in-person hybrid working environment).

What we offer: 

At Strive, we offer competitive pay and perks, that include, but are not limited to:

• Competitive base salary and discretionary incentive pay
• Vacation, Paid time off, and holidays
• Competitive benefits package that starts immediately
• A fun and welcoming learning environment to help you grow
• Working 1-1 with senior management and industry leaders
• Training and development catered to your career development needs

ABOUT STRIVE