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Sr. Manager, Operations Enablement

United States

What We Strive For 

At Strive Health, we’re driven by a purpose: transforming the broken kidney care system. Through early identification, engagement, and comprehensive coordinated care, we significantly improve outcomes for people with kidney disease, reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity, celebrate successes, and support each other, making Strive the destination for top talent in healthcare. Join us in making a real difference. 

Benefits & Perks 

  • Hybrid-Remote Flexibility – Work from home while fulfilling in-person needs at the office, clinic, or patient home visits.
  • Comprehensive Benefits – Medical, dental, and vision insurance, employee assistance programs, employer-paid and voluntary life and disability insurance, plus health and flexible spending accounts. 
  • Financial & Retirement Support – Competitive compensation with a performance-based discretionary bonus program, 401k with employer match, and financial wellness resources.
  • Time Off & Leave – Paid holidays, flexible vacation time, sick time, and paid birthgiving, bonding, sabbatical, and living donor leaves.
  • Wellness & Growth – Family forming services through Maven Maternity at no cost and physical wellness perks, mental health support, and an annual professional development stipend. 

What You’ll Do

The Sr. Manager of Operations Enablement is responsible for identifying, implementing, managing, and improving operational processes across live markets with a focus on scalability, high performance, and continuous improvement. This key member of the central operations team works cross functionally to deploy program & project management tools & methodologies to drive key metrics and hit key milestones for Strive priority initiatives. Reports to either the Operations Enablement Director or Senior Director and is responsible for large portfolio of strategic company-wide projects and managing/supporting junior teammates on the team.

The Day to Day

  • Build relationships with key internal stakeholders to establish the Operations Enablement team as trusted partners.
  • Understands and manages the nuances associated with a variety of customers including health plans, health systems, provider groups, and other value-based care organizations.
  • Gains alignment among key stakeholders (senior leaders centrally and from the regions) and cross functional teams on solutions and roll-out plans across all Markets.
  • Supports the market leadership as needed through reporting/analytics, workflow reviews, and material development.
  • Meets in person with internal stakeholders to facilitate team and business priorities/opportunities. 
  • Works in tandem with the internal Project Management Organization (PMO) team with both structured and ad-hoc projects, ensuring that strategic initiatives are successfully implemented within markets.
  • Works cross functionally with Product, Tech, Training, and Operations to develop an implementation plan, coordinate roll-out, and support after launch to ensure adoption and provide feedback as necessary.
  • Provides project updates/reporting on a consistent basis to various stakeholders about strategy, adjustments, and progress.
  • Monitors project scope and progress to adjust as needed. Measure project performance to identify areas for improvement.
  • Provides input across functional areas to continuously improve operations and scalability of functions.
  • Owns ongoing operations for select Strive wide programs (ie Patient materials, Program-Opt in, Consents).
  • Provides ongoing monitoring and feedback to markets on performance .
  • Provides support to junior Operations Enablement teammates that help support large initiatives and manage their own smaller projects.
  • Meet in person with internal and/or external stakeholders to facilitate team and business priorities/opportunities.  Business travel may be required for opportunities to connect with stakeholders, serve patients, and attend Strive-sponsored team events.

Minimum Qualifications

  • Bachelor's degree in business administration, engineering, or related field.
  • 5+ years of project management, consulting, or related experience.
  • Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.  
  • Ability to travel and be onsite to meet business needs.

Preferred Qualifications 

  • Continuous Improvement experience (Lean, Six Sigma, etc).
  • Project Management Professional (PMP) certification.
  • Strong familiarity with project management software tools, methodologies, and best practices.
  • Experience seeing projects through the full life cycle; proven ability to develop and complete projects according to outlined scope, budget, and timeline.
  • Healthcare industry experience
  • Strong coaching skills and the ability to transfer program/project management and continuous improvement skills effectively

About You

  • Excellent analytical skills.
  • Strong interpersonal and communication skills and extremely resourceful.
  • Demonstrated level of comfort with ambiguity.
  • Proven ability to solve problems creatively.

 

Annual Base Salary Range: $109,000 - $136,000

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to talentacquisition@strivehealth.com.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.

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