Training Operations Specialist

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential.

Since 2006, Success Academy has transformed lives and communities with our whole-child, academically rigorous approach and relentless drive for excellence across our vibrant network of elementary, middle, and high schools. We are the fastest-growing and highest-performing charter school network in New York State, with a mission to reimagine public education as an excellent, efficient, and equitable pillar of American society. 

To do so, we re-conceive every facet of school design, from writing rigorous new curricula to implementing advances in technology and business that education would normally be excluded from. As a result, our 20,000+ scholars outperform students at top schools across New York State.

A key driver of our ambitious mission is the Network Schooling Department. In Schooling, we reimagine and rapidly scale schooling excellence to achieve extraordinary K-12 school quality. Doing so requires us to never settle, constantly re-examining and transforming “what we do” and “how we do the work.”

As part of Success Academy’s Schooling Team, you will lead high-stakes efforts to shape the systems that deliver consistent, world-class support to educators and scholars as we grow our movement to transform K-12 education across the nation.

We offer a competitive compensation package with full benefits and a mission-driven, high-performance culture.

We are seeking a Training Operations Specialist to join Success Academy and our Schooling Department, to ensure smooth, efficient, and high-quality execution of training programs that advance teacher development, school management, and scholar outcomes. This role would help launch our Graduate Institute for Teaching & School Management and is ideal for a detail-oriented operations professional with strong project management skills and a proactive, solutions-driven mindset. 

Key Responsibilities

• Coordinate and manage the logistics of high-impact training programs for educators and school leaders (e.g., scheduling, communications, materials, space planning)

• Track and manage critical path activities to ensure trainings are executed on time and to the standard

• Learn and document current training operations and processes (e.g., Summer Training) to design, implement, and manage training programs within the Graduate Institute for Teaching & School Management

• Conceptualize, build, and maintain digital systems to monitor training attendance, participant progress, and feedback, with an emphasis on leveraging AI to streamline processes and enhance system capabilities

• Partner closely with cross-functional teams to align training operations with program goals and evolving needs

• Support the collection and analysis of training data to inform continuous improvement and decision making

Qualifications

• 2-4 years of relevant professional experience in operations, project management, or program coordination; Bachelor’s degree preferred

• Strong planning and execution skills, with the ability to manage multiple priorities and deliver under tight timelines

• Experience creating or improving operational systems and tools that drive clarity and accountability

• Excellent written and verbal communication skills and ability to work collaboratively with cross-functional teams

• Strong problem-solving skills and an ability to work through ambiguity

• A self-starter with a bias for action and a ‘roll up your sleeves’ mindset

Why You Should Join Us

At Success Academy, you’ll shape the systems that drive impact across one of the most ambitious K-12 education movements in the country. You’ll lead high-stakes transformation efforts at scale, helping deliver consistent, world-class support to educators and scholars as we grow. We offer a competitive compensation package, full benefits, and a mission-driven, high-performance culture.

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.