Operations Coordinator

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential.

Operations Coordinator 

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 53 schools in NYC a fair shot at reaching his or her potential.

Job Description:

Reporting directly to the School Business Operations Manager (BOM), The Operations Coordinator (Hourly) plays a crucial role in providing essential support to the School Business Operations Manager (BOM) and contributing to a positive and well-organized school environment. The Operations Coordinator will be based within one of our schools and will be responsible for a variety of tasks that support the daily operations, ensuring our scholars and staff have the resources and environment they need to succeed. This is an excellent opportunity for a detail-oriented and proactive individual to contribute to a mission-driven organization on an hourly basis.

Key Responsibilities:

• Basic Office Support:

• Greet and check-in visitors following school security protocols, ensuring all guests are properly signed in and receive visitor badges.
• Coordinate with teachers and staff to deliver requested supplies from the main office to classrooms or workrooms as needed.
• Monitor and restock frequently used office supplies, such as paper, pens, and forms (i.e. MAFs), to maintain a functional work environment.
• Assist with digital filing and organizing important documents, ensuring that records are easily accessible and kept in the proper locations.

• Supporting Attendance Tracking:

• Assist with daily attendance processes, ensuring accurate record-keeping and reporting as directed by the BOM.
• Ensure arrival is set up each day (i.e.: stanchions, CAASS machines in place).
• Support at arrival by monitoring our CAASS scholar attendance scan-in system and escalating issues as needed.

• Assisting with Technology, Supply, and Inventory Management:

• Check supply levels in the Teacher Work Room (TWR) daily and restock essential items (e.g., paper, pens, markers, snacks) to ensure teachers have the materials needed.
• Carry and deliver scholar snacks throughout the school building as scheduled.
• Monitor and document inventory levels regularly, noting when supplies are running low and informing the BOM to reorder as needed.
• Respond promptly to teacher requests for specific supplies
• Troubleshoot basic scholar Chromebook issues and understand the system for distributing new technology, escalating more complex issues to the BOM or IT support.

• Facilities Support:

• Conduct routine facility checks of the school building as directed by the BOM.
• Ensure rapid acknowledgment of facilities slackbot issues and escalate them to the appropriate personnel (BOM or facilities team) according to established protocols.
• Walk through hallways, classrooms, restrooms, and common areas, ensuring they are clean, safe, and free of hazards.

• General Support During Arrival & Dismissal:

• Serve as extra support by being present and observant during arrival and dismissal times, while adhering to the guideline of not assuming any leadership and/or scholar management responsibilities.
• Aid in recording tardy arrivals or early dismissals, ensuring that accurate records are kept and communicating any issues to the BOM.
• Direct students, families, and staff to designated areas, helping manage foot traffic to keep arrival and dismissal processes efficient.

Qualifications:

• 0-2 years of professional experience in an administrative or support role preferred.
• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Adaptable and flexible to a fast-paced environment.
• Positive and proactive attitude with a strong work ethic.
• Strong organizational skills and attention to detail.
• Ability to follow instructions and complete tasks efficiently.
• Basic computer skills and comfort with technology.
• Good verbal communication skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and contribute to the smooth operation of the school.

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.