Program Manager, Talent Acquisition

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential.

As the fastest-growing, highest-performing charter school network in New York State, Success Academy is reimagining K-12 public education. Nationally recognized for our innovative, whole-child school model and outstanding academic results, Success Academy educators are empowering children from all backgrounds with the knowledge, skills, and self-belief to succeed in college and in life. We now need a results-driven Program Manager to join our Talent Acquisition team.

The Program Manager, Talent Acquisition, will lead the efforts in optimizing and evolving TA systems, tools, programs, and processes. This person will provide day-to-day operational guidance and hands-on support to the Talent Acquisition Team and other internal business partners to increase TA operational efficiency and productivity. They will be responsible for equipping the TA team with the most effective tools to approach the hiring process and track recruiting metrics to identify the best strategies and areas of improvement. This person will partner with several cross-functional partners and will report to the Head of Talent Acquisition. 

Key responsibilities include: 

• Managing TA tools and systems; i.e., Greenhouse and Gem, TA reporting, vendor relationships, and external partner organizations.

• Perform regularly scheduled process and system audits to ensure consistency and accuracy.

• Drive the creation of relevant reporting and quarterly business reviews on tools and systems.

• Lead and support special recruiting projects and initiatives to ensure business needs are met.

• Collaborate with Talent Acquisition partners and facilitate interactions on key performance indicators, service level agreements, and troubleshooting issues across the recruiting ecosystem.

• Author and ensure all TA standard operational procedure (SOP) documents are up-to-date and are kept readily available for stakeholders. 

• Responsible for the communication and adherence to TA compliance requirements and ensures focus on reporting, auditing, and escalation of any known issues. 

• Focus on the maximization and organization of the candidate journey from first touch to day one. 

• May manage a small team.

A successful applicant will have the following experiences and education:

Required Qualifications

• Experience with Greenhouse and Gem

• Experience managing systems integrations with an ATS

• Experience with training and change management 

• Proven experience managing complex projects/programs

• Demonstrated ability to translate business requirements into technical specifications

• 5+ years of management experience

• Experience managing teams through change is highly preferred 

• Exceptional communication (written and verbal), presenting, influencing, and negotiation skills  

• Strong project management, analytical, and critical thinking skills   

• Experience presenting to key stakeholders and senior leadership is required 

• Proven ability to analyze information to find trends and diagnose problem areas 

• Experience with training and change management 

• Use critical thinking, identify opportunities to optimize, maintain, evolve, and ensure continuous improvement throughout all TA systems, tools, trainings, programs, and processes 

• Bachelor’s degree.

A successful applicant will have the following traits:

Required Traits

• Data-driven and comfortable translating business requirements into actionable insights via milestone mapping and measurable analytics

• Experience managing TA Systems

• Experience managing vendor partnerships

• Experience with process improvement, documentation, and reporting/insights within HR

• Background check management and oversight, and onboarding within HR/Talent Acquisition

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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Current Success Academies Employees:

Please apply through the Internal Job Board via Greenhouse. 

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.