Leader, Enterprise Project Management Office (EPMO)

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential.

Success Academy is seeking a highly experienced and results-oriented Leader, Enterprise Project Management Office to lead and oversee a portfolio of complex, cross-functional, and large-scale strategic projects across the Success Academy enterprise. This pivotal role will be responsible for the comprehensive end-to-end management of these initiatives, encompassing the development and rigorous execution of project plans, cultivating holistic stakeholder buy-in to ensure efficient achievement of critical milestones, and establishing robust risk and control frameworks for the proactive identification and resolution of blockers to guarantee on-time delivery to the highest standards. The Leader will be instrumental in establishing and managing streamlined operational procedures aligned with project management best practices. This role demands exceptional organizational acumen, proven expertise in managing multiple high-priority projects concurrently, and a strong ability to align diverse teams toward unified objectives.

Key Responsibilities:

Strategic Project Leadership and Management:

• Lead the development of comprehensive and strategic project plans, clearly defining goals, timelines, resource allocation, and key milestones for complex initiatives.

• Collaborate closely with EPMO Leadership to strategically prioritize and drive the execution of critical deliverables across the organization.

• Engage directly with executive sponsors and key stakeholders to meticulously gather requirements and ensure seamless project alignment with overarching strategic objectives.

• Serve as a proactive strategic thought partner to EPMO Leaders, providing tactical guidance and expertise to empower project teams to achieve success.

• Demonstrate exceptional agility in managing progress across a diverse portfolio of projects, adapting swiftly and efficiently onboarding to new content critical to project success.

• Establish and maintain transparent and robust reporting mechanisms on project statuses throughout the entire project lifecycle, from initiation through successful closure and handoff.

• Proactively respond to and effectively execute on ad-hoc requests, accurately assessing the time and resources required for completion.

Project Documentation, Standardization, and Process Improvement:

• Conduct in-depth analyses of existing processes, proactively identifying areas for optimization and efficiency improvements, in collaboration with EPMO Leadership.

• Provide critical support to EPMO Leadership in the development and meticulous documentation of standardized project management processes within a centralized repository.

• Champion the seamless integration of new processes, ensuring their alignment and synergy with existing operational frameworks within Success Academy.

Executive Stakeholder Collaboration and Communication:

• Forge strong collaborative partnerships with Network teams, school leadership, and other key stakeholders to deeply understand their strategic needs and effectively incorporate their valuable feedback into project planning and execution.

• Facilitate regular, impactful meetings and establish clear, consistent communication channels to ensure all stakeholders are well-informed, actively engaged, and aligned on project progress and outcomes.

• Establish highly effective systems of operation that foster seamless cross-functional collaboration and drive alignment across diverse teams.

• Develop and deliver targeted training and comprehensive support to relevant staff to ensure the smooth and effective adoption of new processes and tools.

• Expertly lead change management efforts to facilitate the successful and seamless hand-off of completed projects to the designated product or end owner.

Performance Monitoring, Reporting, and Data-Driven Insights:

• Establish and rigorously monitor key performance indicators (KPIs) to objectively evaluate the effectiveness and impact of implemented processes and project outcomes.

• Prepare and present clear, concise, and insightful regular reports on project status, potential risks, and achieved outcomes to the EPMO leadership team on a consistent and proactive basis.

• Leverage data-driven insights to inform strategic decision-making and provide well-supported recommendations for continuous improvement and optimization of project management practices.

Advanced Risk Management and Mitigation:

• Ensure clear and effective escalation pathways are consistently maintained and rigorously followed for timely issue resolution.

• Proactively develop comprehensive risk mitigation strategies in close collaboration with EPMO leadership to anticipate and address potential risks effectively.

Qualifications:

• Education: Bachelor’s degree in Project Management, Business Administration, or a closely related field. Master’s degree strongly preferred.

• Experience: Minimum of 7 - 10 years of progressive project management experience, with a significant portion leading complex, cross-functional projects. Experience within an educational setting is highly advantageous.

• Certifications: PMP (Project Management Professional) or an equivalent advanced project management certification is required.

• Exceptional communication and impactful presentation abilities, capable of effectively engaging diverse audiences at all levels.

• Deep understanding and practical application of various project management methodologies (e.g., Agile, Waterfall, Scrum) and relevant tools.

• Demonstrated strong problem-solving skills with a proven track record of effectively navigating complex challenges and implementing successful change management practices.

• Outstanding communication, interpersonal, and influential leadership skills, with the ability to build consensus and drive results through collaboration.

• Proven ability to work collaboratively and effectively with diverse groups of stakeholders, fostering strong working relationships.

• Advanced proficiency in data analysis and the evaluation of performance metrics to drive informed decision-making.

• Exceptional ability to manage multiple high-priority projects and competing priorities simultaneously without compromising quality or timelines.

• Advanced proficiency in Google Suite and sophisticated project management software (e.g., Monday.com, Smartsheets, Asana).

Preferred Attributes:

• Exceptional attention to detail and highly developed analytical skills.

• Demonstrated strong organizational and strategic leadership capabilities.

• Proven ability to work both independently and collaboratively within a dynamic team environment.

• Strong commitment to providing exceptional internal customer service.

• Highly developed interpersonal skills with the ability to interact effectively and build rapport with diverse populations.

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.