Leader, Operations Excellence & Scaling

Thanks for your interest in Success Academy! Running the largest, fastest-growing, and highest-performing network of public charter schools in New York City takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We would love to welcome you to our community! We work tirelessly every day to ensure each child in NYC has access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through the doors of one of our 57 schools in NYC a fair shot at reaching his or her potential.

Success Academy’s mission is to reimagine public education. From the classroom to the halls of government, this means finding profoundly different approaches to how to deliver a high-quality education at scale. We re-conceive every aspect of school design, from writing rigorous new curricula to drawing regularly on the advances in technology and business that are transforming every sector except education.

Since our founding in 2006, Success Academy has embodied our mission to drive public education as an excellent, efficient, and equitable pillar of American society. During this time, Success Academies has grown faster than any charter network in the nation, building a vibrant network of 59 elementary, middle, and high schools. Our 22,000 children – from underrepresented communities – are outperforming students at top city and suburban schools across New York State. Looking forward, our goals are even more ambitious: to grow to 100 schools and to educate 50,000 children across New York City in a uniquely holistic pre-K-12 system, bringing transformational change here and across the country through extraordinary school quality. Critical elements of this ambitious goal include our commitment to building a K-12 campus in the Bronx from the ground up, as well as expansion into other state markets.

Reporting to the Head of School Operations, the Leader of Operations Excellence & Scaling will be responsible for identifying opportunities and innovations to streamline processes, enhance efficiency, and implement cutting-edge solutions to guarantee the seamless functioning of our schools and ability to grow and scale, particularly outside of New York and at our K-12 state-of-the-art facility.

Key Responsibilities Include: 

• A charge to radically innovate and lead on something no other public school system is bold enough to do. A guarantee that the principles of our Success Academy school design, and our K-12 building design, are sacrosanct and upheld with fidelity throughout all operational activity across New York and other states, namely:

  • A K-12 Experience: Our school design - and our Bronx K-12 campus - is holistic and integrated for K-12, different from any public school

  • Scholar Preparedness: Encouraging scholar responsibility with the least adult intervention possible

  • Schools of the Future: Our operational model and our space will flex with changing needs of the 21st-century

• Serving as a holistic Network-wide leader, and right hand to the Enterprise Services and Schooling departments, to ensure that all non-instructional, operational needs align to the instructional needs and priorities of our schools.

• Championing and delivering a customer-centric approach to family engagement, ensuring a positive and seamless experience for all stakeholders.

• Overseeing the design and implementation of all school systems across our campuses, positively impacting the scholar, family, and staff experience

• Managing, upskilling, and retaining school Operations staff members through the creation and implementation of innovative and pioneering Operations workstreams to boost and enrich the scholar and family experience.

Required Qualifications and Traits

• A minimum of 5 years of experience in operations or logistics, or a related field.

• Proven ability to manage and optimize complex operational processes and comfortably navigate frequent and FAST change

• Demonstrated success in a leadership or management role, with proven experience supervising and developing teams

• Exceptional communication and interpersonal skills, with the ability to build and maintain solutions-oriented rapport with a wide range of stakeholders

• A deep commitment to Success Academy’s mission and vision, and a passion for providing a high-quality educational experience for all scholars

• An ability to serve as a changemaker and frontline leader who fully embodies and commits to the groundbreaking principles of our school design and vision

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth. Learn more about our philosophy, benefits, and team at our Working Here page.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.