Solutions Architect

Thanks for your interest in Success Academy! Running a large, fast-growing, and high-performing network of public charter schools takes a village - families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to Florida, and we would love to welcome you to our community! We work tirelessly every day to ensure children have access to a fun, rigorous, whole-child education regardless of zip code or economic status. When you join SA, you play a part in giving every student who walks through our doors a fair shot at reaching his or her potential.

This role is the technical backbone of the district’s digital ecosystem. You will serve as the Primary Administrator for our core platforms, ensuring the Student Information System (SIS) and Learning Management System (LMS) are optimized, integrated, and resilient. Beyond daily maintenance, you will architect the automated data pipelines that drive student rostering and leverage AI Task Automation to modernize administrative workflows and enhance data accuracy.

Key Responsibilities

1. System Administration (SIS & LMS)

• Primary Platform Management: Act as the lead administrator for the district’s SIS and LMS (e.g., Canvas). Manage user roles, permissions, term rollovers, and core system configurations.

• Consult on Business Processes: Provide technical leadership for master schedule builds and gradebook configurations, ensuring that data logic in the SIS translates perfectly to the teacher’s view in the LMS.

• Tier 3 Technical Support: Serve as the final escalation point for complex technical issues, data discrepancies, or platform outages affecting school-based staff and students.

• Compliance & Reporting: Ensure the SIS is configured to meet all state and federal reporting requirements, maintaining high data integrity for attendance, enrollment, and academic records.

• System Health & Platform Monitoring: Ensure all educational platforms have proper outage, degradation, and system health monitoring alerts in place for service teams.

2. Automated Registration, Enrollment, Rostering & Interoperability

• Roster Pipeline Management: Design and maintain the “Source of Truth” sync between the SIS and LMS. Ensure that student enrollments are processed in real-time so that learners have immediate access to digital resources.

• Standardized Integration: Implement and manage data standards like OneRoster API, LTI 1.3, and Ed-Fi integrations to eliminate manual data entry and ensure seamless “Grade Passback” between apps.

• Middleware Oversight: Provide direction for the teams managing the district’s integration hubs (e.g., Clever, ClassLink) to automate the provisioning of accounts across the entire EdTech software catalog.

3. AI Task Automation & Intelligence

• Workflow Automation: Implement AI-driven scripts and workflows in collaboration with service managers to automate repetitive administrative tasks, such as data cleaning, help-desk ticket triaging, and automated user-account lifecycle management.

• Intelligent Data Auditing: Deploy AI “watchdog” tools to proactively identify and flag data anomalies (e.g., missing state-reporting fields, scheduling conflicts, or enrollment errors) before they impact district operations.

• Predictive Infrastructure: Develop the data pipelines required for AI models to analyze SIS/LMS data, providing school leaders with “early warning” insights into student performance and attendance trends.

• AI Governance: Ensure all automated tasks and AI integrations adhere to strict FERPA guidelines and AI usage policies.

4. Solutions Architecture & Governance

• Ecosystem Design: Design the long-term roadmap for how new technologies will plug into the existing SIS/LMS core without creating data silos.

• Vendor Management: Evaluate third-party tools for architectural compatibility, ensuring they meet the district’s standards for interoperability and automated rostering.

Technical Qualifications

• SIS/LMS Expertise: Administration of K-12 platforms (e.g., Google Classroom, eSD or other SISs, Canvas).

• Rostering Standards: 1EdTech OneRoster, LTI, and SFTP/API automation.

• Automation Tools: Proficiency in Python, SQL, or PowerShell; experience with AI APIs (OpenAI, Azure AI) or RPA tools.

• Identity Management: Experience interacting with IDM tools such as Clever, ClassLink, or Google Workspace/AD integrations.

• Data Privacy: Understanding of FERPA-protected data usage and scholar data privacy.

Experience & Education

• Experience: 6+ years in EdTech, with 3+ years specifically in a Lead Administrator role for enterprise SIS/LMS platforms. Proven experience in automating data workflows is required.

• Education: Bachelor’s degree in Information Systems, Computer Science, Educational Technology, or related experience in the education technology field.

• Preferred Certifications: Platform-specific Admin Certifications (e.g., Canvas Certified Admin); Certifications in AI Automation or Data Engineering.

The ideal candidate will showcase:

• Critical Thinking. You get to the bottom of problems quickly and rigorously. You don’t accept the first explanation, you interrogate assumptions, and you can distinguish between what’s true and what’s merely plausible.

• Communication. You write with clarity and economy, and you’re effective in person. You know that real communication means understanding your audience’s perspective well enough to actually move them — not just transmit information at them.

• Entrepreneurial Drive. You take full ownership of your outcomes. You are assertive about removing obstacles, you don’t wait to be told what to do next, and you measure yourself by results rather than effort.

• Resilience. You receive feedback and use it as fuel rather than a reason to disengage. You hold yourself to a high standard, and when someone raises the bar, your instinct is to rise to it.

• Curiosity. You want to understand how things actually work — from the systems you’re building to the teachers and scholars at the end of the chain. You trace your work through to its real-world impact and care about the details and edge cases you find along the way.

The Impact of the Role

By combining rigorous system administration with forward-thinking AI automation, you ensure that the district’s technology is a silent, efficient partner in the classroom. Your work eliminates the “administrative friction” for teachers and ensures that every student’s digital journey is smooth, secure, and data-informed.

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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We are an equal opportunity employer and value diversity at our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We actively seek applications from people of all backgrounds to strengthen our community and the perspectives needed to flourish in a multicultural world. Success Academy offers a full benefits program and opportunities for professional growth.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.