Senior Analyst, Revenue Operations and Collections

Senior Analyst, Revenue Operations and Collections

Reporting to the Senior Manager of Revenue, the Revenue Operations and Collections Senior 

will be a hands-on accounting professional who enjoys analyzing data, is systems-savvy and has a strong understanding of company order-to-cash process and collections.

Responsibilities

• Prepare/review journal entries, monthly reconciliations, and flux analyses.
• Support month-end accounting close and ensure timely internal and external reporting deliverables, including preparation of annual audit/quarterly review schedules.
• Configure revenue recognition tables associated with each customer invoice - ensuring accuracy, completeness and validity of revenue.
• Manage aging and invoicing through NetSuite.
• Track accounts receivable aging reports to identify past due accounts, send reminder notifications, and ensure the overall quality of the AR balance in terms of collectability.
• Process payments (credit cards, wires, ACH, and checks) and reconciliation of the Sumo Logic’s AR bank account.
• Manage customer inquiries including billing-related correspondence with customers and internal stake-holders to resolve billing disputes, corrections, revisions, supporting documentation and set up of the billing process.
• Oversee the maintenance of sales and use tax database for nexus determination, invoicing implications and reporting requirements.
• Publish KPIs and/or accounts receivable dashboards to help monitor the growing business.
• Create and analyze scheduled and ad hoc invoicing, AR, and revenue reports.
• Identify and implement process improvements, such as automation of manual processes to enhance revenue operations efficiency.
• Fulfill external audit requests for supporting documentation.

Required Qualifications and Skills

• 4+ years relevant work experience consisting of public accounting firm and/or SaaS company in the Revenue or Accounts Receivable teams.
• Big 4 accounting firm preferred but not required.
• Salesforce, Zuora and NetSuite experience a plus.
• Ability to learn home grown systems.
• CPA Certification preferred but not required.
• BA degree in Accounting/Finance.

Desired Qualifications and Skills

• Working knowledge of order-to-cash process and ability to explain complex accounting concepts to non-Accountants.
• Strong analytical and problem-solving skills with an attention to detail.
• Strong communication (written and verbal) skills.
• Self-motivated, flexible and deadline-oriented with a strong desire to learn and grow!
• Upbeat demeanor, and ability to stay organized in a fast-paced environment and work with a sense of urgency.
• Strong system and data flow knowledge. Ability to learn and adapt to new process flows and software technologies. High proficiency in advanced MS Excel including pivot tables and v-lookups.
• Team-oriented approach – can participate as an effective team member as well as work cross-functionally with other organizations.
• Familiarity with the accounting concepts guiding revenue recognition.
• Excellent technology skills, particularly expertise with Google office suite and accounting applications.

About Us

Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.

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