Cosmetic Director

Cosmetic Director

Job Description: Coordinate cosmetic operations and staff within the dermatology offices. Ensure the quality of delivered products and services, and the highest level of patient satisfaction is achieved. 

Role and Responsibilities:

Administrative

• Oversee and coordinate cosmetics/aesthetics within the company’s dermatology offices
• Develop short and long-term goals and objectives with monthly specials and quarterly cosmetic events to increase and maximize productivity
• Recognize the current need and implementation of cosmetic treatments and product trainings for staff and Providers
• Research and assist in selecting new services, procedures, and equipment
• Work closely with the cosmetic providers/aestheticians to develop training manuals, daily procedures and patient-care guides
• Deliver, analyze, and monitor monthly cosmetic revenue reports
• Monitor cosmetic inventory monthly. Oversee ordering and overall cosmetic inventory control 
• Visit office sites to help cosmetically train, support and trouble shoot resolutions to maximize productivity
• Keep providers/aestheticians advised of continuing education/training opportunities and conferences
• Conduct consistent group and individual meetings with cosmetic staff to maximize cosmetic retail and service production
• Cultivate positive, professional team-player attitudes and relationships among the Providers and staff
• Assist the providers, aestheticians, and staff in providing and supporting exceptional customer service
• Consistently monitor cosmetic product and services reports for accuracy
• Monitor Cosmetic schedules/templates daily to maximize cosmetic/aesthetic production
• Establish productivity goals and motivate cosmetic providers/aestheticians to achieve these goals
• Ensure cosmetic monthly/quarterly specials and events are implemented/marketed in a timely manner 
• Maintain relationship with cosmetic reps for optimal purchasing power

Professional

• Demonstrates initiative and responsibility
• Able to perform repetitive tasks without loss of focus
• Adheres to ethical principles
• Time Management
• Prioritizes and can perform multiple tasks
• Adapts to change
• Attends all team meetings and mandatory in-service training/education
• Basic computer skills
• Type minimum 45wpm

Communication

• Recognizes and respects cultural diversity
• Adapts communication to individual’s ability to understand
• Uses professional, pleasant telephone etiquette 
• Uses medical terminology appropriately
• Treats all patients and co-workers with compassion, empathy, and mutual respect
• Projects a professional manner and image
• Consistent attendance and punctuality
• Adherence to time clock procedures

Legal

• Maintains confidentiality and documents accurately
• Uses appropriate guidelines for releasing patient information
• Practices within the scope of education, training and personal capabilities
• Conducts self in accordance with Suncoast’s Employee Handbook.
• Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA

Physical Demands

• Prolonged Sitting/Standing/Walking
• Frequent travel required 
• Repetitive head, neck, hands wrists and arm motion/rotation
• Extensive reading, writing, typing required
• Lifting to 25lbs 
• Use of medical, cosmetic and office equipment 

 

Qualifications and Education Requirements:

High school diploma, AA degree or higher. Minimum of 3 to 5 years in a training, aesthetic and/or cosmetic coordinator or manager role. Knowledgeable in computer programs, EMR systems, customer service, excellent verbal communication skills and clinical and cosmetic terminology.