Medical Records

Job Title: Medical Records Specialist

Location: Lutz Corporate Office

Full Time Days

Job Description: We are looking for a goal-oriented and organized person to work in our busy medical records department. 

Role and Responsibilities

Clinical and Administrative 

• Review medical records requests
• Evaluate, approve, and process records and/or documents for accuracy and in a timely manner
• Explain requirements, processes, and procedures to patients, office staff and or an attorney's office
• Strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) regulations to maintain patient confidentiality
• Ensure compliance with medical record retention policies and disposal procedures
• Participate in periodic audits to assess the accuracy and completeness of medical records
• Assist in addressing any discrepancies or deficiencies in documentation
• Maintain the integrity of record filing systems
• Proficiency in using EHR systems to manage and retrieve patient records
• Ensure the security and integrity of electronic records
• Generate reports on medical record activities, including tracking record volume and turnaround times
• Provide regular updates to management on record management trends and issues
• Perform other duties as assigned

Professional

• Demonstrates initiative and responsibility
• Able to perform repetitive tasks without loss of focus
• Adheres to ethical principles
• Time Management
• Adapts to change
• Attends all team meetings and mandatory in-service training/education

Communication

• Recognizes and respects cultural diversity
• Adapts communication to individual’s ability to understand
• Uses professional, pleasant telephone etiquette 
• Uses medical terminology appropriately
• Treats all patients and co-workers with compassion, empathy, and mutual respect
• Projects a professional manner and image
• Consistent attendance and punctuality
• Adherence to time clock procedures

 

Legal

• Maintains confidentiality and documents accurately
• Uses appropriate guidelines for releasing patient information
• Practices within the scope of education, training, and personal capabilities
• Conducts self in accordance with Suncoast’s Employee Handbook.
• Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA

Core Competencies

• Efficiency
• Attention to details
• Organized
• Punctual
• Takes initiative, proactive
• Team Player
• Honesty/Integrity
• Flexible
• Calm under pressure
• “A Doer”, persistence
• Problem solver, Strategic thinking, Creativity
• Analytical skills
• Clear and concise communication/Listening skills
• Quick Learner, Intelligence
• Follow through on commitments
• Enthusiastic, Friendly, Positive attitude
• Openness to advice and constructive criticism
• Strong work ethic

 

Physical Demands

• Prolonged sitting/standing/walking
• Use of headsets 
• Occasional travel 
• Multitasking position
• Repetitive head, neck, hands wrists and arm motion/rotation
• Extensive reading, writing, typing required. Typing speed 45wpm +
• Lifting to 25lbs 
• Frequent use of office administrative, computer, and phone equipment

Qualifications and Education Requirements:

High school diploma, AA degree or higher.  Knowledgeable in computer programs, EMR systems, customer service, and excellent verbal communication skills. Proficiency in EMA and Medsender is a plus.