Retail Operations Coordinator

COMPANY OVERVIEW

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey.
 
Founded in 2013, Cresco Labs’ mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis.
 
At Cresco Labs, we aim to revolutionize and lead the nation’s cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.
 
If you’re interested in joining our mission, click the below links to join our team today!

MISSION STATEMENT

At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.

JOB SUMMARY

Join our team at Sunnyside* as a PA Retail Operations Coordinator. You will support the Regional, District and Dispensary leaders as well as additional field teams to achieve our goals.  Success is achieved by ensuring we operate efficiently and in support of our values.  In support of the Regional Director, your day-to-day is focused on making connections and clarifying process for how we operate so our teams can execute varying initiatives flawlessly.  Your attention to detail and strong desire to simplify and improve processes will support us being the dispensary of choice in the communities we serve. 

At Sunnyside, we believe the consumer experience is paramount to all.  We are passionate about education, outreach, and diversity in our dispensaries.  And while focusing on those key elements of our business, we are also proud to champion employees experiencing both personal and professional growth.  The PA Operations Coordinator role can provide you with opportunities to:  

• Collaborate with Field support and dispensary employees in a fun, educational and profitable environment
• Strengthen the consumer experience through engagement in the community with an emphasis on normalizing and professionalizing cannabis in the communities we serve.

WHAT WE NEED IN YOU

• Be a visible ambassador of the company’s core values and mission to normalize, professionalize and revolutionize cannabis
• You should be energetic, possess strong interpersonal skills and work well with others! Collaboration is key to our team’s success!
• You enjoy people but have a passion for organization, scheduling, and efficient operations.
• You hold yourself to a high level of integrity! In an industry that is highly regulated we trust in our employee’s commitment to always do the right thing!
• You are self motivated and take the initiative to find solutions, stay on top of tasks, and seek out information or help when needed. 

CORE JOB DUTIES 

• Create, manage and distribute schedules for all Pharmacists 1 month in advance, ensuring adequate coverage to certify Medical Patients
• Create, manage and distribute daily rosters for all Pharmacists
• Own creating and distributing monthly newsletter for Pharmacists
• Track all requests for Pharmacists including PTO, sick, days requested in partnership with DM and SM
• Manage the Rival deals tracking sheet 2x a week
• Create PO’s for all East states, including employee samples and regular purchase orders as needed
• Collaborate with key business partners to manage paperwork of vendor and outreach events inclusive of securing approvals, communication and execution to defined standards.
• Ensure accurate use of company systems, timely data entry and accurate dispensation of all products in the Medical Marijuana Use Registry.
• Provide administrative support to Regional and District Leadership, as needed.
• Perform additional duties as assigned.
• Travel up to 25%. 

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• High School Diploma or equivalent
• Minimum 1 year experience in customer service
• Retail background preferred
• Strong organization and time management skills
• Excellent verbal and written communication skills
• Demonstrated experience managing costs and expense control
• Excellent excel and self-motivation skills
• Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner.
• Proficient in MS Office suite including experience in data entry/management.
• Ability to develop strong cross functional relationships resulting in excellent experiences for employees, consumers, governmental agencies, community members and the public 

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

ADDITIONAL REQUIREMENTS

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry 

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.