Community Assistant Manager - Creekwood Villas

What you’ll do - Includes but are not limited to:

Leadership

• Provide support and guidance to the on-site team, addressing operational challenges effectively.
• Assume management responsibilities in the absence of the Community Manager.
• Ensure compliance with Fair Housing and other applicable regulations.

Administrative

• Work closely with the Community Manager to learn property management operations, including administrative and financial duties.
• Assist in developing a cohesive on-site team that reflects the organization’s professionalism and quality.
• Conduct regular inspections of common areas, apartment units, and grounds to ensure cleanliness, safety, and compliance with California building and health codes.
• Assist with move-in and move-out administration, including thorough apartment inspections.
• Understand and support financial and operational reporting requirements.

Financial

• Collect rent payments and ensure timely deposits for all income, adhering to California laws regarding rent collection and notices.
• Serve non-payment notices and follow up on delinquent accounts, coordinating eviction proceedings if necessary, under the guidance of the Community Manager.
• Maintain compliance with company accounting standards, including weekly and monthly reports.

Leasing and Marketing

• Promote available units by responding to inquiries, conducting tours, and showcasing property amenities.
• Assist in completing and maintaining accurate leasing documents in compliance with Fair Housing laws.
• Monitor competitive properties and market conditions to recommend pricing adjustments and marketing strategies.
• Support resident retention programs, including lease renewals and community engagement activities.

Customer Service

• Address resident service requests and concerns promptly and professionally, maintaining strong relationships.
• Ensure maintenance requests are completed within 24–48 hours, notifying residents of any delays.
• Assist with preparing security deposit dispositions promptly after move-out, ensuring compliance with California security deposit laws.

Compliance

• Ensure adherence to Fair Housing, ADA, and California landlord-tenant laws in all operations.
• Support the management company’s policies on safety, injury prevention, and environmental hazards.

Qualifications and Education

• Minimum of two years of property management, leasing, or related experience.
• Proficiency in Microsoft Office Suite and property management software.
• Strong understanding of California landlord-tenant laws, Fair Housing standards, and local regulations.
• Strong communication, organizational, and leadership skills.
• Ability to problem-solve and adapt to changing priorities.
• Commitment to excellent customer service and resident satisfaction.
• Knowledge of basic accounting principles and operational best practices.

Who you are:

• Focused with high attention to detail
• Curious and proactive
• Growth-oriented and well-organized
• Disciplined and self sufficient
• A strong communicator
• Tech savvy

What’s in it for you:

We believe people do their best work when they’re supported—personally, professionally, and beyond. Here’s what you can expect as part of our team:

• Competitive compensation and career growth – As our company continues to grow and expand, so do the opportunities for our team.
• Comprehensive Health Benefits – We offer medical, dental, and vision insurance to keep you and your family healthy.
• Tax-Saving Benefits – Take advantage of a Flexible Spending Account (FSA) to manage healthcare and dependent care expenses efficiently.
• Peace of Mind – Company-paid life insurance offers financial protection for you and your loved ones.
• Work Model – Strong support for a  work-life balance while keeping you connected and engaged.
• Time to Recharge – Generous paid vacation, sick leave, and holidays so you can truly unplug and come back refreshed.